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Mediacom

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Mediacom social reviews and reports. Join community by posting your own comments or complaints.

Mediacom is an American leader in the field of telecommunications. The company offers numerous cable services to more than 1.500 communities in the country. Their services include digital cable TV, 8Mbps high-speed Internet connection and brand new telephone service. Mediacom is proud to be the company which delivers the most advanced and fast service to their clients among which Video On Demand (VOD), High Definition Televisions (HDTV) and Digital Video Recorders (DVR).

Mediacom cares about its customers’ time therefore the company introduced one single bill for television, telephone and internet. The bill can also be paid online. At Mediacom you can buy VIP package to enjoy more privileges, introductory price of $89.85 is valid for the first twelve months. Mediacom also offers great deals for business people and collaborates with schools, hospitals and municipal governments.

Please try to contact Mediacom Customer Service directly prior to posting any complaints on this site.

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Mediacom Complaints & Reviews

Mediacom Reviews

Photoman
Mediacom Terrible Techs and Call Center!
5.0 100 Crystal Run Road MiddletownNY10941-4048 800-239-8411 or 866-452-4747 http://mediacomcable.com

Haven't come to finish job site and clean up. Service still undependable. See the Video link to YouTube. http://youtu.be/yiDOUDkz2MA This is the level of Customer servic...

#318539
May 15, 2012
7

KathySun
Mediacom - 16 Phone calls/3 Visits/Still Not Working - They turned off in error
5.0 100 Crystal Run Road MiddletownNY10941-4048 800-239-8411 or 866-452-4747 http://mediacomcable.com

We called MediaCom in April to arrange to transfer our services to our new address. We were originally scheduled to move on May 11. I called them in very early May to let them kn...

#318054
May 12, 2012
25

Viper66
Mediacom worse customer service ever!
5.0 100 Crystal Run Road MiddletownNY10941-4048 800-239-8411 or 866-452-4747 http://mediacomcable.com

We have been in contact with mediacom and the nightmare that has ensued is unbelievable. we have been lied to a total of four times about a tech coming out. whether it's a computer...

#317649
May 10, 2012
30

Anonymous
Mediacom internet unreliable
5.0 100 Crystal Run Road MiddletownNY10941-4048 800-239-8411 or 866-452-4747 http://mediacomcable.com

I have Media Com internet and TV, although they seem to have decent cable service, the internet is a different story. Two things to be aware of if you want their internet, first y...

#317372
May 09, 2012
48

Anonymous
Mediacom has the worse techs ever
5.0 100 Crystal Run Road MiddletownNY10941-4048 800-239-8411 or 866-452-4747 http://mediacomcable.com

Mediacom came to our house because the technical support over the phone could not see the modem. They sent out a tech and now I was billed because he closed the tickey as "customer...

#316826
May 06, 2012
48

Anonymous
Mediacom is not the way to go
5.0 100 Crystal Run Road MiddletownNY10941-4048 800-239-8411 or 866-452-4747 http://mediacomcable.com

Don't, Don't, Don't get trapped into a contract with them. They have horrible TV & internet Service. The high def channels are down more than they are up. Internet come...

#315105
Apr 27, 2012
107

Just An ...
I hate Mediacom
5.0 100 Crystal Run Road MiddletownNY10941-4048 800-239-8411 or 866-452-4747 http://mediacomcable.com

We also got MediaCom when we moved to a new state, and didnt find out until a few days later...after a dozen calls to them about crappy cable, internet, and phone service, that we ...

#314865
Apr 26, 2012
111

Pcolapat
Mediacom is *** me off
5.0 100 Crystal Run Road MiddletownNY10941-4048 800-239-8411 or 866-452-4747 http://mediacomcable.com

Last week I lost my internet for over an hour at 12am. This week it happened again at almost exactly the same time. It is obviously deliberate downtime. I can't have this happe...

#314578
Apr 25, 2012
101

LowToler...
Mediacom - Paying For Services Not Provided
5.0 100 Crystal Run Road MiddletownNY10941-4048 800-239-8411 or 866-452-4747 http://mediacomcable.com

We happen to receive our cable, internet and phone system through Mediacom. Worst service provider ever. Have had Dish Network, ImOn, Time Warner, Cox Cable and none have been as b...

#313307
Apr 19, 2012
122

DirectTV...
Mediacom - Horrible, Horrible Company!!!!!!
5.0 100 Crystal Run Road MiddletownNY10941-4048 800-239-8411 or 866-452-4747 http://mediacomcable.com

I have made the awful mistake to switch from Direct Tv to Mediacom for just a for what was according to them " couple days over the trial period. I have never been so upset with an...

#312811
Apr 17, 2012
136

Aidanmyson
Mediacom
5.0 100 Crystal Run Road MiddletownNY10941-4048 800-239-8411 or 866-452-4747 http://mediacomcable.com

WHERE O WHERE TO BEGIN!??? 12 years of misery!! I said after 2004 i WOULD NEVER EVER HAVE MEDIACOM AGAIN!!!!!!!!!! Then i had no choice....and wow! Mediacom didn't disappoint my di...

#312054
Apr 13, 2012
187

Anonymous
Mediacom - Switching to Dish
5.0 100 Crystal Run Road MiddletownNY10941-4048 800-239-8411 or 866-452-4747 http://mediacomcable.com

I have been with Mediacom for two years, and many years previous to my last move. Yesterday, my second tv (with no box) stopped received cable channels and today NEITHER of them d...

#311386
Apr 11, 2012
128

Anonymous
Mediacom cable wants to pay $6.00 for 3 wks. loss of service
5.0 100 Crystal Run Road MiddletownNY10941-4048 800-239-8411 or 866-452-4747 http://mediacomcable.com

When Mediacom tried to upgrade their programming system, I lost approximately 80% of everything I already had recorded as it showed up as some other station or Starz/Encore channel...

#307242
Mar 23, 2012
171

Michelle...
Mediacom - Charged for again upgrading internet service within 2 days of first service connection
5.0 100 Crystal Run Road MiddletownNY10941-4048 800-239-8411 or 866-452-4747 http://mediacomcable.com

My husband ordered internet through Mediacom after we had been with our previous provider for several years. I was pleased with them and their services but my husband wanted faster...

#306989
Mar 23, 2012
196

Curtkrog
Avoid Mediacom
5.0 100 Crystal Run Road MiddletownNY10941-4048 800-239-8411 or 866-452-4747 http://mediacomcable.com

I understand that the digital conversion was something beyond control of Mediacom, but really it's like they didn't even try to make it transition easily. Maybe there is some form...

#305892
Mar 19, 2012
312

Suzu
Mediacom Totally Sucks - WORST Company EVER
5.0 100 Crystal Run Road MiddletownNY10941-4048 800-239-8411 or 866-452-4747 http://mediacomcable.com

I signed up for a special deal, internet only $19.95/month for 24 months. It was installed on 01/23/12 and has yet to work right. For the first three weeks I still had my DSL servi...

#304804
Mar 14, 2012
326

Anonymous
Mediacom Is the Absolute Worst!
5.0 100 Crystal Run Road MiddletownNY10941-4048 800-239-8411 or 866-452-4747 http://mediacomcable.com

I have never been so angry with a company in my life. The customer service is almost nonexistent when you call. I have been with Mediacom for 3 years now and my bill just jumped fr...

#302839
Mar 06, 2012
228

Smh4567
Mediacom is a joke
5.0 100 Crystal Run Road MiddletownNY10941-4048 800-239-8411 or 866-452-4747 http://mediacomcable.com

We were trying to get tv service at a 2nd home and Mediacon was the provider for the area. Only being there on weekends trying to schedule a time during the week can be hard but do...

#302327
Mar 05, 2012
205

Anonymous
Mediacom - Medi-ocreCom - first invoice hosed. Seriously?
5.0 100 Crystal Run Road MiddletownNY10941-4048 800-239-8411 or 866-452-4747 http://mediacomcable.com

The apartment we live in has a "deal" and their "own" Mediacom Rep...the deal is $59.95/mth for 12 months (then $69.95 next 12/mths) for Cable/internet. No other fees, yada yada....

#300457
Feb 27, 2012
278

William ...
Mediacom , CAN NOT FIX ANYTHING, INTERNET SPEED GOES FROM 1 T0 11 MB ALL DAY
5.0 100 Crystal Run Road MiddletownNY10941-4048 800-239-8411 or 866-452-4747 http://mediacomcable.com

Over the last many months that I have contacted Mediacom multiple time monthly, My internet speed varies from .01Mbits to 11.45Mbits every Day. today was the same, up and down with...

#299690
Feb 23, 2012
262

Anonymous
Mediacom is the worst cable co DO NOT USE THEM
5.0 100 Crystal Run Road MiddletownNY10941-4048 800-239-8411 or 866-452-4747 http://mediacomcable.com

Mediacom is the highest cost cable company i have ever dealt with. The number of choices and channel options vs the price we pay is insane! I had mediacom installed a few weeks ...

#299031
Feb 21, 2012
276

Anonymous
Mediacom - New Service
5.0 100 Crystal Run Road MiddletownNY10941-4048 800-239-8411 or 866-452-4747 http://mediacomcable.com

This company is the worst and very unprofessional! I was setup to have a technician come out to my home yesterday February 20, 2012. The tech did not even show up at my home but in...

#298873
Feb 21, 2012
224

Myquida
Mediacom s internet is mediocre at best
5.0 100 Crystal Run Road MiddletownNY10941-4048 800-239-8411 or 866-452-4747 http://mediacomcable.com

This is the fifth day in a row of constant disconnecting. Every 10 minutes or so, I lose connection. Now, normally I think it'd be an isolated incident. It's not. My friend recentl...

#298425
Feb 19, 2012
256

Anonymous
Mediacom awful company
5.0 100 Crystal Run Road MiddletownNY10941-4048 800-239-8411 or 866-452-4747 http://mediacomcable.com

Opened account in 2009 for daughter in college. Had no issues till service went out in 2011 and for two months could not get it fixed. Tech finally came and fixed it supposedly (me...

#297674
Feb 16, 2012
267

Bueller
Mediocre Comm (Mediacom ) no return call/email.
5.0 100 Crystal Run Road MiddletownNY10941-4048 800-239-8411 or 866-452-4747 http://mediacomcable.com

I went on Mediocre Comm's website and filed a complaint via their email "contact us"...since their CS are, hmmm..ineffective (liars). I rec'd their auto-response saying "I'd be co...

#297364
Feb 15, 2012
233

Eagle8464
Mediacom - Media Com
5.0 100 Crystal Run Road MiddletownNY10941-4048 800-239-8411 or 866-452-4747 http://mediacomcable.com

Media com in Edenton, NC has been doing upgrades and has finally managed to put a drain on the system. I am a company trying to make a living. The computer is a prime resource for ...

#296932
Feb 14, 2012
218

Anonymous
Mediacom - Never have service
5.0 100 Crystal Run Road MiddletownNY10941-4048 800-239-8411 or 866-452-4747 http://mediacomcable.com

We pay $100 a month for service, cable and internet...and can't get service...WHAT? rEALLY? A person should get what they pay, been fighting w/ Mediacom since November when we ...

#296520
Feb 12, 2012
231

Anonymous
Mediacom - Poor High Definition
5.0 100 Crystal Run Road MiddletownNY10941-4048 800-239-8411 or 866-452-4747 http://mediacomcable.com

I had Direct TV prior to a recent move from south central Illinois to north of Peoria. I chose to change to Mediacom. I am very dissatisfied with the HD Tv channels. Direct TV is l...

#295551
Feb 08, 2012
240

Anonymous
Mediacom
5.0 100 Crystal Run Road MiddletownNY10941-4048 800-239-8411 or 866-452-4747 http://mediacomcable.com

I spend a small fortune every month for lousy customer service and lousy Internet Service. MediaCom is without a doubt the biggest rip-off of any national company. W...

#294271
Feb 03, 2012
233

Anonymous
NEVER GET Mediacom !
5.0 100 Crystal Run Road MiddletownNY10941-4048 800-239-8411 or 866-452-4747 http://mediacomcable.com

Never ever pay for mediacom high speed internet!! i can put the pixels together faster by hand than mediacom can stream it. I'm a huge video watcher online and have dealt with the ...

#293912
Feb 02, 2012
269
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