Mediacom Complaints and Reviews

Had an experience with Mediacom?   Submit review ›
Mediacom
Main address: 100 Crystal Run Road 10941-4048 Middletown NY
800-239-8411 or 866-452-4747, , socialmediateam@mediacomcc.com
  • 325+16 mobile complaints
  • $77.6K claimed losses
  • $227 average
  • Show More
Had an experience with Mediacom?
Submit review › Submit review ›

  • 10 hours ago
  • Internet
  • Le Roy, Illinois
  • 4

I had a service call set up for today after my internet has been out for more than a week. Sat at home all morning waiting. Got a call while I went to the restroom and since I missed it they had the tech go somewhere else. When I called back they said they had called three times and called me a liar! I told them I am more than happy to take a picture and send it to them. The next available day... Read more

Was this review helpful? 0 0

     

  • Sep 14
  • Utility
  • Prior Lake, Minnesota
  • Poor Customer Service
  • 20

I am personally going out of my way to report this company to the FTC, FCC, BBB, and the attorney general. For over month we have had to call in at least 5 different times with each phone call going well over 30 minutes, just to get simple things installed and to get their service to work. for a month nothing worked ( still doesn't) and every one you talk to is really rude and talks to you like... Read more

Was this review helpful? 1 0

     

  • Sep 08
  • Internet
  • Internet Cable
  • 37

They sent out a contractor. Broadband Installations. If they ever show up lock your doors. Do not let them in. They are terrible. The installer had a mouth that wouldn't quit. Ron. Nobody knew anything but him. Part of the system worked for a day. I spent hours on the phone getting the runaround. No phone, no internet or cable. They couldn't come out for 10 days. Returned all their equipment... Read more

Was this review helpful? 0 0

     

  • Sep 05
  • Internet
  • Bad Internet Service
  • 29

I got internet from Mediacom about 3 months ago, and the install guy, was supposed to collect 80 dollars, and he wouldn't take the 80 dollars, So when I received my first bill for one month it was over 200 dollars! And the woman on the phone said that is was their fault, but still charged me extra for some phone service I didn't even get. I pay for the "better" internet from them and I have a new... Read more

Was this review helpful? 0 0

     

  • Sep 05
  • Internet
  • Aurora, Indiana
  • Internet Installation
  • 22

First off the sent a sub-contractor to my house who was to install my internet about 14 months ago who sold me a router and modem and told me it was Mediacom equipment and he said it's $100 dollars so I paid him and ya guess what 3 months later it broke they said that wasn't there equipment had no records of him or who he was! And that I had to pay for another guy to come over and do it again!... Read more

Was this review helpful? 0 0

     

  • Sep 04
  • Entertainment
  • Camden, North Carolina
  • Poor Customer Service
  • 28

We pay for the highest speed possible but we only get a 10th of the speed that we pay for. Customer service hold time is 45 minutes plus. This is company is the most ridiculous ever. They suck money out of people while giving the run around. The upload speed is only 6 when we pay for 100. They then offer to come out and then the tech says nothing is wrong within the house. Then they say... Read more

Was this review helpful? 0 1

     

  • Sep 04
  • Internet
  • Springfield, Missouri
  • Bad Internet Connection
  • 11

I still have garbage connection. My connection literally drops ever 15-20 mins and then it takes 3-5 mins to connect again. This sheit is making my blood pressure rise, I should sue them for that. This has been going on for about a month now. I have a little more than a week left until they get there a$$ over here. And they better fix it on the spot because I didn't wait this god d@mn long for... Read more

Was this review helpful? 0 0

     

  • Sep 03
  • Internet
  • Internet Service
  • 33

I signed a 2 year contract which was my first mistake. I was told my download internet speed would go from 30 MB to 50 MB service. I was told I did not need to upgrade Mediacom modem to take advantage of the increased speed. Me first appointment was to have an extra cable TV box installed. When the service guy showed up for the first appointment he asked me why he was at my house, he said he had... Read more

Was this review helpful? 1 0
  • From mobile
  • Mediacom
  • Sep 02
  • by anonymous
  • #528597

Fawk my Internet service is soo bad. Barely has been working for like a week now and I gotta wait 2 fawken weeks for someone to come out. Add comment

  • From mobile
  • Mediacom
  • Sep 01
  • by anonymous
  • #528489

Great company as long as you don't need internet service. Add comment

 
×
You are reading about Mediacom.
Filing a new complaint about
×