1.6
  • Pleasant Technician1 votes
  • poor customer service2 votes
  • Issue was not Resolved1 votes
  • unable to resolve problem1 votes
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  • Dec 16
  • Television/ Radio
  • Davenport, Iowa
  • Cable Television
  • 11
  • REVIEW RATING 4/5

It is drizzling rain outside AND guess what??? MY MEDIACOM cable is out AGAIN! I switched from Direct TV because of this issue and now it's happening AGAIN! The thieves have ZERO problems with "resetting" my receiver & scheduling a "service call" which leads to them replacing their faulty receiver with a "NEW" receiver only for it NOT to work!!! At the same time THEY bill me $230/mo. And I... Read more

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  • Dec 12
  • Internet
  • Burlington, Iowa
  • Internet
  • 13
  • REVIEW RATING 4/5

How about an end to ISP monopolies? ?? Mediacom is a terrible company that has extremely incompetent employees. They dont know whats going on. Will put you on hold for ten or twenty minutes at a time because they never know how to fix your problem and always claim its sonething on your end. I cant stand mediacom. Worse company ever but guess what?! They have a monopoly so they can get away with... Read more

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  • Dec 09
  • Internet
  • Gulf Shores, Alabama
  • Internet Modem
  • 14
  • REVIEW RATING 4/5

A service technician came to my house and replaced my modem because of a service problem. When I closed my account I was turned over to a collector because they claimed that I did not turn in my modem. After doing some research it became obvious that the old modem that was removed by the service technician was never removed from my account. After 7 calls to Mediacom averaging 1 hour each they... Read more

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  • Nov 24
  • Media
  • Mountain View, California
  • Bundle Service
  • 1
  • 1
  • 11
  • REVIEW RATING 4/5

Mediacom service is rhe worst. Since switching to full digital a month ago the tv service is up/down every day. Now their internet service is out as well. They are terrible...but they have no issues sending me a bill. Apparently tje only department that works. Read more

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  • From mobile
  • Mediacom
  • Nov 23
  • by anonymous
  • #561268

Very upset not having channel reception of Channel six and eight on Sunday 23 of Nov. Please take this complaint seriously Add comment

  • Nov 19
  • Internet
  • Internet Service Installation
  • 1
  • 1
  • 27
  • REVIEW RATING 4/5

Scheduled appointment 5:30 to 6:00 pm in Bremen Indiana no show, no call. Called toll free number 3 times promised to call back did not. Earliest reschedule 2 weeks later. Talked to Ray, Justin, and one other tech. Also received e-mail, and computer voice message on phone that appointment was rescheduled for 8:00 to 12:00 same day. Called on that they had no record of that. Problem stems from... Read more

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  • Nov 18
  • Television/ Radio
  • Albany, Georgia
  • Broadcasting
  • 1
  • 1
  • 9
  • REVIEW RATING 3/5

Mediacom keeps screwing up my late nite tv time. And customer service don't make it any better because no one answers. Read more

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  • Nov 16
  • Internet
  • Internet Connection
  • 1
  • 1
  • 22
  • REVIEW RATING 3/5

We are winter visitors in Apache Junction, AZ and Mediacom is our only choice for a reliable (I wished) internet connection other than the RV Parks free WIFI. During the course of the day, out internet connection is gone and we then rely on the free WIFI although it is extremely slow. As I type this, I'm on the free service since MEDIACOM is out AGAIN. How they stay in business is beyond me. ... Read more

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  • Nov 12
  • Media
  • Columbia, Missouri
  • Bundle Service
  • 44
  • REVIEW RATING 4/5

Mediacom charges the highest rates out of any cable/satellite provider. Their customer service is rude and doesn't handle your problems, they only make it worst. I would recommend Mediacom to my WORST ENEMY because the problems they will bring to their life, if any close to mine, will drive you close to suicide. My roomate and I share an apartment, and you wouldn't think just for 1 TV and... Read more

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  • Nov 04
  • Internet
  • Davenport, Iowa
  • Cable Line
  • 1
  • 1
  • 7
  • REVIEW RATING 4/5

My In laws have had mediacom for 30+ years. The issue is a low hanging cable line. Appx 5 feet off the floor of their deck. Mediacom refuses to raise it by moving the line 12 feet north on their house. They claim they can only bury it at homeowners expense. This is a hazard and they are trying to force an elderly couple out of money. Read more

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