Mediacom Complaints and Reviews

Had an experience with Mediacom?   Submit review ›
Mediacom
Main address: 100 Crystal Run Road 10941-4048 Middletown NY
800-239-8411 or 866-452-4747, , socialmediateam@mediacomcc.com
  • 315+10 mobile complaints
  • $76.8K claimed losses
  • $236 average
  • Show More
Had an experience with Mediacom?
Submit review › Submit review ›
  • From mobile
  • Mediacom
  • 2 days ago
  • by anonymous
  • #522872

Tired of poor service and poor response from Mediacom. Internet service is choppy and does not work several times every day. Customer service is a third party business hired from overseas. They are not well informed and are not able to answer many questions. Difficult to understand also. Add comment

  • 2 days ago
  • Entertainment
  • New Market, Alabama
  • Lack Of Service
  • 13

The MEDIACOM service at the beginning was just fine, for a while. Then suddenly occasional service interruptions started, at first there was no TV signal then it started with the internet, shortly thereafter also the phone services. That went on for weeks, I called and called MEDIACOM customer services, and the signal came back on for a short time and so it went for 2 years. Finally for the past... Read more

Was this review helpful? 0 0

  • Aug 16
  • Internet
  • Roper, North Carolina
  • Mediacom Modem
  • 10

I got up this morning & turned my desktop on & found my computer was fried! I tried everything known possible to get it to work, it was fine before i went to bed last night! Ok, so i take my pc to a tech & he completely restored it back to it's original condition...took him all day, but he fixed it & it's cost me a nice little chunk of change, but was still cheaper than buying a... Read more

Was this review helpful? 0 0
  • From mobile
  • Mediacom
  • Aug 14
  • by anonymous
  • #522018

On demand does not work and wifi has issues - just had installed and just found out now outsourced - I want answers from American NOW! Add comment

  • Aug 14
  • Internet
  • Iowa City, Iowa
  • Faulty Wi-Fi
  • 18

Every night around 12 AM our Wi-Fi goes out continuously throughout the night and it's been like three days now and does it over and over again I don't what the *** the problem is. It's only been like a week I've had mediaCOM and this is already happening and I don't pay them money their *** service. They insist that their Internet and phone.... whatever you want to call it is the best service... Read more

Was this review helpful? 1 0

  • Aug 14
  • Internet
  • Waterloo, Iowa
  • Internet Fix
  • 13

August 14th 2014 1:30 a.m. And the mediacom internet is Nam exact same thing happened last night and the previous night tonight I called their customer service and all they give us some automated B.S. but no real help so I decided to get on this website to write a complaint for everybody to know to stay away from Mediacom. I im trying to get hold of them right now and nobody's answering I don't... Read more

Was this review helpful? 0 0

  • Aug 11
  • Internet
  • Unwanted Service Installation
  • 26

Yet again another night where mediacom fawken sucks. Its only been 7 days exactly since your fawken company give my *** service, you couldn't even last a month without me complaining. Fawk you mediacom. Good thing I'm tired so I don't need the Internet since I'll be sleeping. And of course I don't need your god d@mn help since it will fix itself but still stay consistent you fawk wanna be cable... Read more

Was this review helpful? 0 0

  • Aug 10
  • Internet
  • Ames, Iowa
  • Internet Outage
  • 22

Second outage in 60 days. 5 days to get a tech out the first time, over 2 WEEKS this time. Insanely frustrating automated troubleshooting system, wait time for an agent always at least 15 minutes. Absolutely worst utility-type service ever. First tech disconnected several TVs, failed to reconnect, had to make several trips to get service re-established. Asked by customer service if I was... Read more

Was this review helpful? 0 0

  • Aug 05
  • Internet
  • Wells, Minnesota
  • Internet Service Reinstallation
  • 1
  • 76

My wife and I chose Mediacom for the deal that they had on TV and internet service. When we purchased our new home, we had installation scheduled for June 10 thinking that was the date our sale was going to close. Instead, we closed on May 29 so we called them to see if we could get our installation moved up and they said "no". So they install on the 10th. About a week or so after it's installed,... Read more

Was this review helpful? 0 0

  • Aug 04
  • Internet
  • Loxley, Alabama
  • Rude Company Staff
  • 42

My husband and I have been customers for over 3 years. We went with Mediacom because it was the only company offered in our area so we had no choice. We have been satisfied with them until recently. Our modem, according to Mediacom officials, is dying. Its hard to schedule an appointment with our work schedules. On this day, my husband got off work early so he could go and pick up our new modem.... Read more

Was this review helpful? 0 0
 
×
You are reading about Mediacom.
Filing a new complaint about
×