Mediacom Complaints and Reviews

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Mediacom
Main address: 100 Crystal Run Road 10941-4048 Middletown NY
800-239-8411 or 866-452-4747, , socialmediateam@mediacomcc.com
  • 338+19 mobile complaints
  • $79.1K claimed losses
  • $221 average
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  • 1 day ago
  • Internet
  • Millsboro, Delaware
  • Internet Service
  • 5

Not sure what is going on but every Friday morning for the past 4 weeks we have lost internet service. When I call I get a message that they are investigating a possible outage in our area. I cannot talk to anyone, the only option they give is to go to their website and webchat with someone for assistance. Hello! I don't have internet service so how can I webchat! Unfortunately I work from... Read more

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  • Oct 27
  • Internet
  • Tampa, Florida
  • Technical Support
  • 17

Said tech called 3 times but no missed call on phone, but I received called from mediacom rep. I was on the property the whole time. Now I had to wait 4 more days (a week total) is IF He actually does come this time. They r willing to take your money but not keep the appointment. I would have canceled my service but they said it would take 2 to 3 weeks to refund my money this is the worst service... Read more

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  • Oct 24
  • Internet
  • Moline, Illinois
  • Mediacom Internet
  • 25

Worst Internet Service in the globe. A transcript of your conversation will be sent after the chat session is over. You: Statement overcharged Mediacom Chat: Hello, welcome to Mediacom chat. Are you a Mediacom customer? You: Yes.. Mediacom Chat: I will connect you with a live agent who can help you. Please wait. Sent at 8:32:04 AM. Jomar has entered. Jomar: Hi, Gopinath. Welcome to Mediacom Chat.... Read more

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  • Oct 22
  • Internet
  • Edenton, North Carolina
  • Internet Outage
  • 15

This company has done nothing to make things right with my services. It is my hope that buy posting here they will take notice. Below is a copy of the letter a just sent to Mediacom which I presume is their PR department at SocialMediaTeam@mediacomcc.com. Lets see if it helps, but I'm doubtful. -------------------------------------------------------------------------------------- To whom it may... Read more

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  • From mobile
  • Mediacom
  • Oct 22
  • by anonymous
  • #549274

We have a DVR, and guess what it's always messing up! And now that mediacom has got these *** cables boxes in every room, it's always saying " please call your tv provider"!!! UGHHHH Add comment

  • From mobile
  • Mediacom
  • Oct 20
  • by anonymous
  • #548689

I am now on my second DVR that does not work. Only had Mediacom for 3 months. Horrible service. Do Not Do bussiness with them. $160.00 for cable i can't watch. Add comment

  • From mobile
  • Mediacom
  • Oct 06
  • by anonymous
  • #543038

internet hasn't been working called Mediacom about it told me they'd send someone out to fix it someone came here told me there was nothing wrong with it then one day later constantly losing Internet connection said they'd upgrade me to a different tech group and still have yet to be called or notified of any changes or help Mediacom blows worst company ever Add comment

     

  • Oct 05
  • Television/ Radio
  • Bad Service
  • 26

"In a survey conducted by Consumer Reports magazine in 2012, Mediacom is the worst cable provider in the country according to the 50,000 people polled.[5] The February 2010 issue of Consumer Reports ranked Mediacom amongst the worst cable companies in the United States: 15th of 16 in TV service, 24th of 27 in Internet service, and last of 23 in phone service, based on surveys.[3][6] The deepening... Read more

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  • Oct 04
  • Internet
  • Poor Service
  • 23

I've been on hold for over a half a hour for voice mail called 3 times to set it up seems I'm gonna have to call again! Who has time for this ***! Seems to me their prices should be lower because their services are poor quality. When are you gonna do something about this mediacom!!! I'm tired of your half assing ways! Who ever is in charge needs let go and Iris your lazy and your social skills... Read more

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  • Oct 04
  • Laptops and Tablets
  • Iowa, United States
  • Internet Cable Installation
  • 43

I called for internet and wanted the outside cable installed underground BEFORE the tech came to hook up service. Of curse that didn't happen. They wanted to run the cable on top of the ground and leave lay there for several weeks before they could have someone come bury it. When I set up the appointment I told this to the lady on the phone. She told me that they could in fact install the... Read more

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