Mediacom Complaints and Reviews

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  • Customers like
    • Pleasant technician1
    • Sales guy and manager1
  • Customers don't like
    • How poor customer service is5
    • Issue was not resolved5
    • Poor customer service3

  • 4 hours ago
  • Internet
  • Chicago, Illinois

Lost my job... yep I work from home and mediacom is the only cable company in my town.. tons of issues with the Internet WiFi but I hard wired connected for my work computer. No major issues if hard wired connected. Well get up today to no Internet apparently been out since midnight. It is Memorial day so u know they are not giving a *** but to those of us who need it for our job do. Thanks... Read more

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  • May 19
  • Internet
  • Excelsior Springs, Missouri
  • Internet Service
  • 1
  • 1
  • 10
  • REVIEW RATING 3/5

upgraded to their tivo and so called highspeed internet thursday. Had nothing but problems ever since. *** dialup was faster than this so called highspeed internet. And the TiVo, yeah. Had it in three rooms, key word being had. Two of the boxes died and flat out refuse to work. Can only get the local channels and three home shopping network channels on the main TiVo box. Keep getting the... Read more

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  • From mobile
  • Mediacom
  • May 13
  • by anonymous
  • #635613

all of a sudden digital converters started showing up i my bill husband went in to the local Office and was told basically tough s*** hundred bucks apiece they said they sent us three took me 4 months of calling corporate to fix problem medicom tooooo expensive and I think we should be paid to watch the commercials you know they're making money off of it Add comment

  • From mobile
  • Mediacom
  • May 11
  • by anonymous
  • #634442

Ars you kidding Me! NBA playoffs And no internet or cable tv. This is a bunch of ***! Add comment

  • From mobile
  • Mediacom
  • May 06
  • by anonymous
  • #632089

Have been waiting over 4 months to get the line buried. Every time I call they change the story. First they'd be out that day. Then they'd be out in the next 2 weeks. Then withing the next 30 days now its til June 15. If I'm a couple days late on payment they shut me off but they can take their sweet time to dig a hole in my yard. Sick of the ***. sadly there are no other providers in my area Add comment

  • May 05
  • Internet
  • Mountain View, California
  • Billing Department
  • 2
  • 2
  • 10
  • REVIEW RATING 4/5

Mislead me about price and options then jacked up my bill and said i cant change it because its past the 90 days, even tho i was lied yo from the start. Read more

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  • Apr 29
  • Internet
  • New Market, Alabama
  • Internet Service Installation
  • 1
  • 1
  • REVIEW RATING 3/5

Terrible customer service! Installer was 1 1/2 hours late. They gave me a window for him to show up and he was still late!!!! Customer service are full of idiots who forget that the customer is always right. I HATE MEDIACOM! Read more

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  • Mar 26
  • Internet
  • Promotion
  • 1
  • 1
  • 124
  • REVIEW RATING 5/5

I was customer of Mediacom. Mediacom is always presenting these “New Customer Promotions”, as I call them, that are attractive, so one thinks. However, if you use Netflix and/or Hulu as your movie viewing preference, as my family does, or maybe you use some other internet stream site. You will find that the data cap Mediacom sets is not enough for the package they think you should contract... Read more

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  • Mar 16
  • Media
  • Theodore, Alabama
  • 1
  • 1
  • 68
  • REVIEW RATING 4/5

Level of intelligence in this area rivals that of a ***. Cannot believe this hillbilly community and lack of common sense. JUST A BUNCH OF BACKWATER JERKS, inconsiderate and just plain ***. I GUESS YOU REALLY CAN'T FIX ***. Not only are the people of this area just plain dumb. they act as if they are offended if you try to explain something to them. 100 Words REALLY ???? Another ***... Read more

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  • Mar 07
  • Internet
  • Apache Junction, Arizona
  • Billing Department
  • 1
  • 1
  • 92
  • REVIEW RATING 4/5

It took them 8 weeks to get me installed and working then they added additional features (TV) that I did not ask for. Then they started charging for TV when they did not even hook me up for it. They were overcharging me for my Internet bill. A service guy came out and checked and sure enough, my house was not hooked up for the TV. He called into the local office and reported. I complained... Read more

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