Mediacom Complaints and Reviews

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Mediacom
Main address: 100 Crystal Run Road 10941-4048 Middletown NY
800-239-8411 or 866-452-4747, , socialmediateam@mediacomcc.com
  • 342+22 mobile complaints
  • $79.3K claimed losses
  • $218 average
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  • From mobile
  • Mediacom
  • 2 hours ago
  • by anonymous
  • #561698

Mediacom service is rhe worst. Since switching to full digital a month ago the tv service is up/down every day. Now their internet service is out as well. They are terrible...but they have no issues sending me a bill. Apparently tje only department that works. Add comment

     

  • Nov 19
  • Internet
  • Internet Service Installation
  • 10

Scheduled appointment 5:30 to 6:00 pm in Bremen Indiana no show, no call. Called toll free number 3 times promised to call back did not. Earliest reschedule 2 weeks later. Talked to Ray, Justin, and one other tech. Also received e-mail, and computer voice message on phone that appointment was rescheduled for 8:00 to 12:00 same day. Called on that they had no record of that. Problem stems from... Read more

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  • From mobile
  • Mediacom
  • Nov 18
  • by anonymous
  • #559083

Mediacom keeps screwing up my late nite tv time. And customer service don't make it any better because no one answers. Add comment

     

  • Nov 16
  • Internet
  • Internet Connection
  • 8

We are winter visitors in Apache Junction, AZ and Mediacom is our only choice for a reliable (I wished) internet connection other than the RV Parks free WIFI. During the course of the day, out internet connection is gone and we then rely on the free WIFI although it is extremely slow. As I type this, I'm on the free service since MEDIACOM is out AGAIN. How they stay in business is beyond me. ... Read more

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  • Nov 12
  • Media
  • Columbia, Missouri
  • Bundle Service
  • 32

Mediacom charges the highest rates out of any cable/satellite provider. Their customer service is rude and doesn't handle your problems, they only make it worst. I would recommend Mediacom to my WORST ENEMY because the problems they will bring to their life, if any close to mine, will drive you close to suicide. My roomate and I share an apartment, and you wouldn't think just for 1 TV and... Read more

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  • From mobile
  • Mediacom
  • Nov 04
  • by anonymous
  • #553952

My In laws have had mediacom for 30+ years. The issue is a low hanging cable line. Appx 5 feet off the floor of their deck. Mediacom refuses to raise it by moving the line 12 feet north on their house. They claim they can only bury it at homeowners expense. This is a hazard and they are trying to force an elderly couple out of money. Add comment

     

  • Nov 02
  • Internet
  • Itasca, Illinois
  • Internet Service
  • 35

Mediacom is the worst service provider. EVERY day the service goes out multiple times a day.... EVERY DAY. The speed is nothing close to what you pay for and what is advertised. Internet will not load late at night. If this company were a sick animal it would need to be put out of its misery. Please write to your local policians and the Better Business Bureau if you have problems with Mediacom.... Read more

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  • Oct 31
  • Internet
  • Millsboro, Delaware
  • Internet Service
  • 28

Not sure what is going on but every Friday morning for the past 4 weeks we have lost internet service. When I call I get a message that they are investigating a possible outage in our area. I cannot talk to anyone, the only option they give is to go to their website and webchat with someone for assistance. Hello! I don't have internet service so how can I webchat! Unfortunately I work from... Read more

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  • Oct 27
  • Internet
  • Tampa, Florida
  • Technical Support
  • 32

Said tech called 3 times but no missed call on phone, but I received called from mediacom rep. I was on the property the whole time. Now I had to wait 4 more days (a week total) is IF He actually does come this time. They r willing to take your money but not keep the appointment. I would have canceled my service but they said it would take 2 to 3 weeks to refund my money this is the worst service... Read more

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  • Oct 24
  • Internet
  • Moline, Illinois
  • Mediacom Internet
  • 62

Worst Internet Service in the globe. A transcript of your conversation will be sent after the chat session is over. You: Statement overcharged Mediacom Chat: Hello, welcome to Mediacom chat. Are you a Mediacom customer? You: Yes.. Mediacom Chat: I will connect you with a live agent who can help you. Please wait. Sent at 8:32:04 AM. Jomar has entered. Jomar: Hi, Gopinath. Welcome to Mediacom Chat.... Read more

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