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Mediacom

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93 complaints

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Mediacom social reviews and reports. Join community by posting your own comments or complaints.

Mediacom is an American leader in the field of telecommunications. The company offers numerous cable services to more than 1.500 communities in the country. Their services include digital cable TV, 8Mbps high-speed Internet connection and brand new telephone service. Mediacom is proud to be the company which delivers the most advanced and fast service to their clients among which Video On Demand (VOD), High Definition Televisions (HDTV) and Digital Video Recorders (DVR).

Mediacom cares about its customers’ time therefore the company introduced one single bill for television, telephone and internet. The bill can also be paid online. At Mediacom you can buy VIP package to enjoy more privileges, introductory price of $89.85 is valid for the first twelve months. Mediacom also offers great deals for business people and collaborates with schools, hospitals and municipal governments.

Please try to contact Mediacom Customer Service directly prior to posting any complaints on this site.

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Mediacom Complaints & Reviews

Mediacom Reviews

Jeangadd...
Check your bill. Get receipts. Ask for Mediacom employed installer.

The installer (contractor) who originally came out did not hook up house correctly, did not explain anything to my husband, and did not configure remotes for us but he was supposed...

#292432
Jan 27, 2012
12

VickiMc
Finally cancelling 2 out of 3 Mediacom services!

I have two previous complaints on this site. I wasn't sure how to add to those complaints, so here is a new one. We are finally cancelling our phone and internet service with Media...

#291720
Jan 24, 2012
24

CaramelC...
OMG Beware Worst Co Ever > Mediacom

I went in on fri 1/20/12 paid roughly 170.00 to have cable services started these were all fees NO DEPOSIT , scheduled for Sun 1/22/12 8am-12 noon Installer claimed to not be able ...

#291016
Jan 22, 2012
44

Tsbrewers
Stay away from Mediacom

I have had mediacom for a few years now and they are EASILY the worst company I have ever dealt with. I will start from the beginning. I built a new home about 5 ye...

#290608
Jan 20, 2012
62

Mediacom...
Mediacom - Not honoring promo prices!

I had the most surreal experience with Mediacom today. In early November 2011, I received a mailer from Mediacom for Internet at $19.95/month for 12 months (standar...

#289071
Jan 14, 2012
101

Blacksta...
Mediacom SUCKS!!!

I just posted a comment about mediacom cable T.V. I was speaking to a CS rep and I asked her if she was aware of the amount of complaints they have. She replied, thats not surpri...

#288940
Jan 13, 2012
103

Anonymous
Mediacom - New Service

I moved to Illinois from out of state and I am trying to get services in my name. I am getting the third degree because the previous person left the residence with an unpaid balanc...

#288619
Jan 12, 2012
85

Jalindf
Mediacom taking money

In April of 2011 I orderd internet service for my future in laws as a gift for one year. My future in laws owed Mediacom a balance of $80+. I told Mediacom to debit my account fo...

#288014
Jan 10, 2012
90

Mhr445
Mediacom

My husband and I decided to go with mediacom over at&t/dish or direct tv packages because of 1.)having one bill and 2.) it seemed to be the best option price wise for what we wante...

#287502
Jan 08, 2012
102

CoryM
Mediacom - Hmmmmmm dial-up?

Ha broadband internet is that what they call it i beg to differ. I have been a customer of mediacom for a little over a year now and i have been having issues with my internet. The...

#286933
Jan 06, 2012
85

Gdsemiller
Mediacom New Customer, Nightmare Experience

We ordered Mediacom back at the end of Oct 2011 from a door to door sales person. We cancelled the service within 1 hour from when the installer disappeared from my home. We took ...

#286272
Jan 04, 2012
115

Anonymous
Mediacom - Media com poor equipment

I read the other reviews and you pretty much covered it . I just wish they would quit spending money to advertize when they can't make what they have work. I call in and th...

#283755
Dec 23, 2011
106

Death2mo...
Mediacom - New customers welcome! existing? get bent.

Customer retention is of no importance. I know mediacom is not alone in this, most satellite/cable companies now require 2 year contracts instead of 1, price going up the second y...

#282907
Dec 20, 2011
183

Anonymous
Mediacom closes for 1 hr in middle of day

I drive to Mediacom offices inconveniently located south of highway 5 in Chanhassen. I arrive at 12:05 to locked doors. Now mind you, there is NO phone number to call to find out...

#281768
Dec 15, 2011
144

Italy2486
Mediacom-worst cable,internet,phone company ever

Let me start this off by saying in general I am a pretty calm person, however whenever I get on the phone with a mediacom rep I end up ending the call irate, my blood pressure thro...

#281447
Dec 13, 2011
232

Cip0729
Mediacom=Horrible

I called today to set up a payment arrangement with them for 182.00 my service was due for interruption on the 16th, the operator I spoke with informed me I was ineligible because ...

#279375
Dec 05, 2011
195

VickiMc
Mediacom fixed my service. NOT!

This is my second time on this web-site re: Mediacom. After so many problems with Mediacom, this is just the latest. There were daily problems and last week they discovered that on...

#279122
Dec 03, 2011
161

Emt221
Mediacom--Need I Say More!!!

After having mediacom for 16 months, I have had enough. We have had 15 complaints to their customer service by phone (3 service trips out in 1 week!), multiple internet complaints ...

#278601
Dec 01, 2011
137

Skooter
Piss poor service with Mediacom

Here we go again, third time in 4 weeks, all 3 of my things are out again all day til now. BUT pc and phone are ok but tv keeps "tileing" or tiling, pic all scrambled makes ya diz...

#278445
Dec 01, 2011
125

Lanaange...
Mediacom - Customer Service HORRIBLE

I called Mediacom today because my Internet quit working. I talked with John, who happened to be very condenscending and rude, and he told me that my problem was with my new comput...

#277798
Nov 28, 2011
147

Trublmkr
Mediacom Unscrupulous thieves.

They raised the price of there packaged Cable-Internet-Phone service to over $200.00 a month, there bullshit service is barely worth half that. I cancelled the cable and got Direct...

#277754
Nov 28, 2011
168

Definate...
Mediacom are lazy and they are liars!

I moved to an Appartment complex in Springfield, mo five months ago. There are really no other internet service and mediacom bundled so it was great. We moved in our appartment the...

#277312
Nov 26, 2011
177

VickiMc
Please, someone buy out Mediacom!

Mediacom is the worst! We have bundled our services with them because it's the cheapest way to get internet service. Unfortunately, it works only part of the time. We lose our TV s...

#276351
Nov 20, 2011
185

Anonymous
Mediacom is horrible!

We have Mediacom Internet service in Springfield, MO. Our Internet service goes out all the time, and it takes them 1 1/2 - 2 weeks to come out and fix it. It's 2011--that is ridic...

#275618
Nov 17, 2011
159

Anonymous
Mediacom Bait and Switch

Several weeks ago I received a cold call from a representative asking me to return to Medicom. I has switched to Direct TV ~6 months ago. I was quoted 79.88 for everything they o...

#274425
Nov 11, 2011
182

Bellasmith
Mediacom is a BIG JOKE!

Recently moved to another state and went from comcast to mediacom and have NOT been impressed since day one. First, I was told my appt for install would be between 8am and noon and...

#274200
Nov 10, 2011
174

KathySun
Mediacom Can't Seem to Get Anything Correct

We recently moved to North Carolina. Mediacom is our current TV/Telephone/Internet provider. I have never seen such a ludicrous system. Here is a brief descripti...

#273058
Nov 05, 2011
196

Tralik
Mediacom Bloomington, IL - Horrible!!!!

Mediacom internet service in Bloomington, Illinois is completely useless. They are no longer responding to complaints. Go with ANY other service provider. Ride a freakin' bicycl...

#272135
Nov 01, 2011
193

Cbancher
Mediacom Lied to Me

My husband and I contacted Mediacom regarding a package that looked like a good deal. We had concerns because two of the installs for cable would be on an LCD. The Sales Rep assu...

#270784
Oct 26, 2011
211

Anonymous
Pissed at Mediacom

I live in MN. Most of the time my Internet isn't working. I called them to go to my house and fix it! Apparently the guy said we have "low signal". The next day, there's no connect...

#269729
Oct 21, 2011
181
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