Contact Mediacom Communications Customer Service
Mediacom Communications Phone Numbers and Emails
Toll-Free Number:
-
(844) 987-3260
Customer Service:
-
(855) 633-4226
-
(800) 479-2082
General Info:
-
(845) 443-2600
Mediacom Communications Emails:
General Info
Investors/ Franchising
Executive Vice President and CFO, Group Vice President, Corporate Finance
Legal
Contact Information
Mediacom Communications Website:
Mediacom Communications Help Center:
Corporate Office Address:
Mediacom Communications Corporation
1 Mediacom Way, Mediacom Park
New York,
New York
10918
United States
Other Info (opening hours):
Additional Fax Numbers:
General Info: +1845-698-4570
Fax:
+1845-698-4100
How Good is Mediacom Communications's Customer Service?
Summary of Mediacom Communications Customer Service Calls
986
TOTAL
CALLS
CALLS
06:26
AVG CALL
DURATION
DURATION
18%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Mediacom Communications?
Product/ Service Question:
- “No internet”
- “Cannot get access to nbc”
- “Internet connectivity issues”
Payments and Charges Question:
- “Bill question”
- “Payment”
- “Bill”
Staff Question:
- “No service”
- “Extend my service til payday”
- “Service instalation”
Request for Information Question:
- “Need help in connecting a device”
- “Appointment cancel”
- “Tech support”
Account Question:
- “Password”
- “Internet password”
- “Locked out of email reset password”
Shipping and Delivery Question:
- “Cable not coming in no internet”
- “Cable not coming in”
- “Package order”
Activation/ Cancellation Question:
- “Cancel service”
- “Send signal to modem to reactivate it”
- “Cancel”
Refund Question:
- “Refund”
Return/ Replace Question:
- “Return old modem”
- “I need a box to return equipment”
Cards Question:
- “Want to use the $100 gift card”
Website/ Application Question:
- “Can't get into the website”
Employment Question:
- “Employment verification”
Other Question:
- “No signal”
- “Router messing up”
- “Need lower rated”
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Mediacom Communications