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Not even a full hour after the initial connection was made the internet failed!!! No worries, called them (Mediacom) immediately!!! They told me the next available technician would be available 6 days later to see what the problem was.. 6 days!! So 6 days later a new...
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1.1
#1131474
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Mediacom promised me a great deal on a "bundle" of phone/internet/basic TV. BUT they reneged on the deal and started charging me 2nd year rates right away. They are pathological liars about the cost of their service. Avoid. Mediacom promised me a great deal on a...
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Anonymous
Richard Bray

I had the same experience with them. I had to cancel my service after only 2 months because they reneged on a discount program.

1.0
I didn't like
  • Being cheated
#1127679
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I live on Bartlett Blvd. in Mound MN and on Nov 1st 2017 around 5:20 a Mediacom van excessively accelerated westbound from the stop sign. The van was doing about 45 mph in a 30 mph zone. Not acceptable!!! There are kids that live here! Also, it's against the law. Slow...
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Mound, Minnesota
I didn't like
  • Driving
#1124648
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Mediacom - Internet speed is poor

Mediacom
#1126903
Internet speed goes up and down and sometimes so low you can’t download a movie. The whole neighborhood has been affected for 3 weeks now. They know it is transmission lines but still not repaired. I want to get the speed I am paying for.
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Mediacom - Terrible service

Mediacom
#1122497
Phone,internet and tv never work properly. We have had problems since getting mediacom more than a year ago. We are at our wits end. Will cancel the service!!!!service people are here weekly and can’t fix problem
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Mediacom - Internet

Mediacom
#1112259
1.0
Details
Worst internet ever, constantly goes out on dailey basis. They have replaced wires and boxes multiple times and it doesnt fix it. So apparently its old lines they say. Why dont you put in new lines?
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Mediacom Poor Service

Mediacom
#1102887
1.1
Details
After reporting an outage at my home, Mediacom said the earliest service appointment was in a week. That's bad enough. Now I'm getting an automated call DAILY reminding me of the upcoming appointment (with the usual four hour window.) They seem to get by with treating customers as an imposition since they're essentially monopoly in our area.
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
I have had several different cable dealings. I had DirecTV for 10 years. I had Comcast for one year. Never have I been upset as often and to the degree that I have been since I've had Mediacom. I am a quadriplegic on a fixed income. There has been one thing after...
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#1119760
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Copied from my Facebook page. This is for Opp and Andalusia areas that has Mediacom! I would like to know how many others that keeps getting the runaround from Mediacom and them putting in the cable box and modem. I have been dealing with them for 3 weeks. They first...
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1.4
#1117345
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Tried to log into Mediacom. The password wasn't accepted. Tried a couple times assuming I made a typing error. Then tried to reset the password -- user id not recognized. Once on the phone with "customer support", Mediacom offered to send an email to the account we...
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1.0
#1114281
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Cannot Do My Job. IM GOING TO STARVE AT THIS RATE. Never works, supplrt is not help, and its my only option.
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Anonymous
Anonymous

, I made this comment while essentially enraged. So please ignore it, it is back on now. No need for help :) I need 50 words? Argh. No need it fixed itself. Went out for an h...

1.1
#1111006
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Last week i canceled my previous tv provider to bundle my tv and internet with mediacom. It would save me $100 dollars a month. I called mediacom and set up an appointment time which would be a week later. Today i get a call from the tech asking if he could come early...
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#1110561
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I had Mediacom installed the first week in March. Seconds after the installation tech left, my cable didn't work. I had to wait two weeks for a tech to come back, only to find out that the original installer connected the cable to a DEAD SERVICE LINE. Once they got the...
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1.1
Dagsboro, Delaware
I didn't like
  • Incompetent techs awful service bad
#1109196
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Contact Mediacom

Mailing Address:
Mediacom Communications
100 Crystal Run Road
Middletown, NY 10941-4048
Phone:
(800) 239-8411
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Had mediacom for a little over a year constantly had techs looking at our equipment and our service we were paying for 100mbps and the entire time Received a maximum download speed of 5mbps and then when we finally got fed up and requested to cancel they told us it...
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1.0
#1108592
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