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Mediacom has a monopoly on service in my area and i cant get another provider because of it that's not right. I should be able to get who i want and not have to put up with their worst less internet. Paying 75 dollors a month for Internet that takes forever to buffer...
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1.0
#1103483
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Remember when the gov't regulated cable companies a few years ago to prevent monopoly? It didn'tt work. Cable companies created a workaround for that, and Mediacom is a part of the scheme. They are the ONLY cable company in my city (Cox ONLY is offered 1 mile away in...
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1.1
#1102307
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Couple years ago I got sick of my previous internet provider & signed on with Mediacom. Was told I would have installation within a couple days. Told my previous provider to take a hike. Sure enough, on said day the installer was at my door only to tell me I would not...
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Anonymous
PamelaH

Mediacom is terrible! I had the bundle, even though I didn't need or want the home phone, but it was cheaper with the bundle. Cancelled the internet because it was always shut...

#1098889
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Mediacom Poor Service

Mediacom
#1102887
1.1
Details
After reporting an outage at my home, Mediacom said the earliest service appointment was in a week. That's bad enough. Now I'm getting an automated call DAILY reminding me of the upcoming appointment (with the usual four hour window.) They seem to get by with treating customers as an imposition since they're essentially monopoly in our area.
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Mediacom - Worst service company in existence

Mediacom
#1091100
Cable and wifi repeatedly go out at least twice a week. They have always said it is maintenance to fix these issues but it has been this way ever since I have been a customer. Mediacom does not care at all about its consumers.
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Mediacom - Internet services

Mediacom
#1087182
1.3
Details
Since I first received internet I've had nothing but problems. My internet is always going in and out. Had a technician come to my house three times already. Replaced the modem but still issues. Having another technician come to my house on tuesday. Pretty much just wasting money on their services. I wouldn't recommend their services to anyone.
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Advertised vs Delivered
Billing Practices
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Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
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Website

Mediacom - Total ***

Mediacom
#1086957
trust me.. you dont want me to get into this... just dont buy them. they WILL lie to you. all you need to know is out of the MANY issues i had was that a rep straight up lied to me and told me there was no contract when in the same conversation he said there was previously... all just to make a sale. theyre theiving liars
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Mediacom - Unstable speed
I pay $100 a month for a 1 gigabit connection (fiber-to-home), which basically means they run cable from a fiber optic node so it's supposed to be as fast as true fiber-optic (which I had at my old apartment). My skepticism wasn't misplaced. Unfortunately, Mediacom is...
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3.1
I liked
  • Customer service
I didn't like
  • Reliability
  • Not getting anywhere near what i paid for
#1098377
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Got a loyalty upgrade letter for cable and phone. Since it was the same price as my current internet price i figured why not. Called mediacom to set it up but told them i wasnt interested in tivo and i would like to keep my own modem. The customer service person tells...
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2.0
#1095422
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Last year I upgraded my service because I was getting notifications that I was out of data. This upgrade resulted in missing channels and I had a feeling when I upgraded my service, that they didn't put the family package back on there. I called customer service when I...
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Anonymous
Anonymous

That is one long winded comment.Every truly effective complainer knows that you've got to keep it short.But I agree with much of what you stated ; how is this technology an im...

#1093063
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Mediacom, what a joke, they can't communicate at all. First I schedule an appointment. They can't get to me for 3 weeks to install my internet. Then they remind me of the appointment two days before. I confirm from 1-5 pm that day. Then we sit all day waiting for them...
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#1090982
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I have had cable for over 20 years and Mediacom is the worst one so far! Internet constantly drops, WiFi drops continuously, I had to wait 15 minutes for YouTube and Netflix videos to load and they would still not fully load. i could watch one, maybe two videos and it...
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3.0
#1088440
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Unfortunately Mediacom is only internet provider in my area. Service is constantly going in and out in the evenings which is the only time we use it but yet we pay for this? Last service guy that came out to help said the area is oversaturated and they can't support...
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Anonymous
Michael

Same problem here in Butler Missouri. Internet goes in & out all day long. Stays off anywhere from a few seconds to minutes. Very frustrating. Customer service told me to conn...

1.0
#1078028
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We signed up for cable, phone and internet. The internet is fine. The phone is like a walkee talkee. There is constant static, no long distance, and the only phone we can have has to be hooked to the modem directly. We were never told this at all. The TiVo is a piece...
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#1077456
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