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1.6 Based on 137 reviews
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  • Customers like
    • Customer service 4
    • Sales guy and manager 3
    • Pleasant technician 2
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    • No one resolves the problem 11
    • Issue was not resolved 11
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Mediacom is the worst Internet service on the planet!! AVOID THEM LIKE THE PLAGUE!! If I could have another Internet service I would drop them like a hot coal. I'm sitting here trying to watch a program on Netflix and it keeps Buffering every 30 seconds. I have had a tech out her 3 times and have called them 5 TIMES and I've only had their service for 2 months. All they say is they are trying to upgrade and our having issues, however even though... Read more

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I just filed a complaint earlier today against Media *** ( intentionally misspelled) tech who installed my INTERNET service today. He drilled a hole in my wall and attach their equipment but for some reason he felt he was not suppose to hook up their INTERNET to my computer. Per the tech, he only installs Mediacon equipment and does not hook-it up to the consumers equipment. So, how in the h#$$,is he suppose to determine if the INTERNET is... Read more

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Have had nothing but terrible service for years. Calling in for service interruptions on average once a month! Technicians have had to come out over 30 times in 2016! but since there is no other competition in the area beside satellite, I'm stuck with them. Technicians tell me service lines in the area are bad and Mediacom is too cheap to replace them, service lines are only having bandaids put on them so the problem is only temporarily fixed,... Read more

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My 98 year old father lives alone in a nursing home apartment. Has Mediacom for cable, phone and internet. Phone service and internet go out randomly. We can't call him, and he can't call us. Days spent waiting for service repair. Finally went and bought him a cell phone so we had RELIABLE service. Repairman came this Monday afternoon after being out all weekend. Restored service lasted unti Tuesday, out all day Wednesday, came back on... Read more

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Buffering constantly! I have never had such horrible service. Mediacom SUCKS!! I have had techs at my house 3 times. I have called 5 times and as I sit here trying to WATCH Netflix it buffers about every 3-4min. I'm sick of it. I only have 2 choices where I live and neither are any good, but Mediacom is the WORST! GET YOUR ACT TOGETHER ROCCO COMMISSIO!! You make enough money off us! FIX IT!!

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Had a technician come last week to install television and internet. Technician was very confused. Couldn't figure out wiring in house. Told us he wanted to locate the router in the middle of the house to ensure signal throughout the house. Then he installs it in a far corner office so the signal doesn't get out into the remaining portion of the house. Had the tv working for five minutes but not sure it was working when he left. Called for... Read more

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  • From mobile
  • Nov 20
  • #958462

I've had mediacom for a year this is by far the worst cable company my cable and internet have been out more than its on. I'm so tired of seeing the s0a00 on my tv. After working a 60 hour week I planned on relaxing and watching tv instead I get to look at that code all weekend and have to wait a week before someone can come out. I'm beyond frustrated!!!!

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i had a service appointment, they were scheduled to be here. with 30 minutes left in my 2 hour window. they call to say they wont make it and have no idea why they scheduled me because they are too busy today to help me...even though i scheduled my appointment more than one week ago. i would love to cancel, but i have limited options here in my area. they are overpriced and we get very few channels. I'm so mad!!! when you customer service, they... Read more

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I have had Mediacom for 2 long months. I have had 4 service calls and hours on the phone for to get the basic service. I have internet issues, phone issues and tv issues. Each time I spend 45min to an hour on the phone to get it resolved. So the savings is really not there. And today it is out AGAIN!!!!!!!! the only option is a service call FRIDAY! I would tell anyone thinking about Mediacom not to do it. If they can not provide basic... Read more

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Once again I was promised a two year deal from Mediacom. It is a two year contract with the price guaranteed for one year and it is supposed to go up $10 per month the second year. The price went up after 3 months! Their excuse is that the sports package was not included in the deal and was free for 3 months however I was told I was being charged $5 per month for the sports package. I even had the sales person send me an email with the pricing.... Read more

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