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This is been ongoing for many years I have to *** of work lately the last three or four months and then having to *** a day at work at least every two to four weeks. That is Wages I am losing just to have internet. Then they tell me it's my modem we've gone down this...
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#1062103
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I thought one of the benefits of cable service, either Internet or TV, is that they are more reliable in rainy or snowy weather, compared to satellite services. This is very much not the case as I lose Internet very frequently during inclement weather. It often takes...
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2.1
#1059538
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Went to local office in Cedar Rapids Iowa to have service moved to new apartment was told they could not do it we had to call 800 # even though we signed up for service there and pay a bill there so spent about 17 minutes on phone had to repeat myself three times to...
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1.5
#1058499
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Mediacom su

Mediacom
#1059528
Internet is totally worthless. Last week and half it's up and down. Mostly down. Not my modem/router, I've checked it at work and it works fine. I've called several times and these dough heads are clueless. They want to send someone out but said it would be two weeks. Last guy I talked to even said their support is awful. Will be changing providers this week.
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Mediacom - Terrible service.

Mediacom
#1059460
1.0
Our cable works about half the time. Internet even less. Customer service is terrible. Have been told it would be fixed a number of times. Worst I have ever seen.
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Mediacom - Sucked

Mediacom
#1058214
1.0
I waited 3 weeks for a install they get here and cant do it...some other guys come and run a new wire..then they tell me they skipped me and will reschedule for days down the line...people on the phone dont care about there employers at all
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Mediacom - Worst cable company available.

Mediacom
#1056629
1.9
Daily basis, tivo box network is lost. Internet cuts in and out. Recorded shows dont record half the time and when it does, its in pieces with some missing. Have had many techs come out to solve the problem for a day or two, to only go back to messing up again!!!
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Mediacom service can be good for about a month then crashes and you lose cable tv then internet then it will run for a few weeks then crash and your internet is on then off then on then off and Mediacoms answer is to send you a new modum and adjust your bill for 5...
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Anonymous
Carly ann

Mediacom is probably the worst t.v. provider I've ever used and I used directtv for so long. That's saying something. Our TiVo box is not found and working 5 to 10 times a day...

#1050050
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For years their apps have been a cobbled together mess. It is unfortunate, because I like their internet service: speed and reliability good in the Chicagoland area. But if you need something semi-technical, don't bother trying to access your account/internet services...
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#1046993
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I returned a modem to the St Peter MN office. I didn't have the remote. They kept the modem and told me to bring the remote in when I found it. I took the remote in and they said they have no record of me returning the equipment so they will not credit me back. They...
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1.9
I didn't like
  • Paying for equipment i already returned
  • Poor customer service
#1045322
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Without question the worst product and service of any company I've every dealt with. Because the internet goes out almost daily, we're always on the phone waiting to speak with a rep. After hours on hold we may get to schedule a tech to come out days later. They...
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1.2
#1044949
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I called today to report a status code in one of our digital boxes. Most of the channels weren't working. I was told that we needed an electrician to come out because there was an issue with the outlet. This is the diagnosis by the supervisor! Unbelievable! Then, after...
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1.0
I didn't like
  • Mediacom in general
#1043538
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First installer at my home turned out to be a subcontractor. Every DVR box he installed was broken and had to be replaced by second employee. Of course it was a ten day wait for the first subcontractor to come out. Then we were told two weeks until the next...
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I liked
  • Service when it worked a
I didn't like
  • Phone call support
  • Customer service who had no idea what was going on
  • Internet service
#1042988
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Mediacom promises fast speeds but a majority of the time you only get a fraction of what you pay for. Main issue is how often the internet cuts out. Their customer service is poor to say the least and all they do to fix your issues is send a "technician" over to fix...
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Anonymous
Anonymous

They promise fast speeds knowing they cannot provide it - Google AG of NY Time Warner/Spectrum Internet speeds . You can bring your Internet provider to Court yourself because...

1.7
#1038282
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