Mediacom Communications
Reviews and Complaints
Customer Service HORRIBLE
Please, someone buy out Mediacom!
I posted a second complaint on Dec 3rd. Mediacom e-mails you like they care, but they don\'t.
I answered their e-mail after my first complaint and then of course I never heard from them again. So, after my second posted complaint, they e-mailed me again and I didn\'t bother to respond. Complaining to them is pointless. The only thing they know how to do is refund some of your bill if you ask.
Why can\'t we have two cable companies in the Springfield, Mo area so they compete for your business! Maybe then service would improve a little.
Mediacom closes for 1 hr in middle of day
Something else going on with Mediacom
Media com: You are Guilty w/no explanation
Media com poor equipment
Mediacom Bait and Switch
Mediacom Lied to Me
Mediacom Bloomington, IL - Horrible!!!!
Mediacom Fraud
Mediacom is horrible!
Mediacom Abuse of Customers cannot be tolerated
Been with company over 25 years-no discount
We have been customer of Mediacom for over 25 years paying them for their tv, phone, and internet service. Our contract is up now.
We were paying about $95 a month. Now they want to charge us $195 a month!!
We contacted them for a better deal and the best they could do for us was $150!! But yet, new customers just starting with Mediacom can get the exact same package for $89!
They sure want to keep their long tern customers around. We tried for a week to get an answer on their phone and a recording kept saying "all our reps are busy now, please call back. A customer can't even get a person to talk to!
Come on Mediacom. Youv'e just lost another customer!
Pissed at mediacom
MEDIACOM Will this company just fail, already???
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When I called and ordered my service I was told that pretty much unlimited outlets and the the tech gets here and says other wise so I cancelled my previous company and now the tap is not working so not only am I out of TV they say can't get to you till next week and can't do it then asked them to get me set up for tomorrow and they said we have no openings so guess won't be able to have TV for about two weeks and no one in customer service don't seem to care of course
You shouldn't have been treated that way and I am very sorry you had to go through that trouble. I am glad the supervisor was able to help you.
I would be happy to submit a formal complaint for that representative on your behalf. Please email us at SocialMediaTeam@***.com and we will be able to get that submitted.