I got mediacom as a cable and internet provider b/c it was the only option in my building. I wanted Consolidated since I never had a problem with them.
I signed up for a 10 month contract b/c the salesman assured me that was the best deal, but I learned from my neighbor that he got the same deal, plus HD, plus DVR with no contract for $20/month less. Awesome.
Then, throughout the contract, my internet went out a minimum of 10 times. When I called to see what the problem was, I got an automated message saying, "We understand we are having problems, please call again later. Click."
The only thing mediacom has on Consolidated was OnDemand. But the OnDemand only works half the time. And when you call they run you around. At the end of the first month, I just gave up calling and figured I got what I paid for.
I also had problems paying my bill online. I used their handy-dandy online chat and all I got was a person that could barely spell in english and after an hour of reading broken english, all i got was a phone number to call because the problem couldn't be fixed.
Once i called the number, i got the run around again until I got an answer of, "Just pay the bill at your local office." The local office is on the edge of town and wouldn't you guess it, at 1 PM on a monday, not a holiday, the place was closed.
This company is upside-down and in the future if I am asked will you go through mediacom or go without cable or internet, i will choose to go without.
Monetary Loss: $106.