filters
state:
Show
city:
Show
product:
Show
I have had Mediacom for a year and a half and since September 2017 I have had a problem with pixeling and freeze frame on the TV's and the internet going out 10 or more times a day. We only have about 4 houses with Mediacom on our street so they are reluctant to say...
Read more
2.0
Dagsboro, Delaware
I didn't like
  • Changing stories to get rid of you no foll up no escal proc
  • People who did nothing to resolve the problem
  • Customer service
#1269291
Reply to reviews
It would be nice if your service was reliable and didn't rack up data charges on my phone service in addition to your internet data overages. If it didn't take twice as long to stream a movie due to buffering issues there probably wouldn't be data overages. And if you...
Read more
#1267459
Reply to reviews
Show

Mediacom - CEO/ asap

I would like the E-Mail address of the CEO so that I can send him a chain of E-mails of the problem that I am having...My E-mail is rbruyere351@gmail.com..... {{Redacted}}
1.0
Details
Advertised vs Delivered
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Website
Plymouth, North Carolina
#1261487
Reply to reviews
We have a lot of traffic on our street and it is interfering with our internet. We need help with this. It causes it to run slowly and not respond quickly. My bill keeps rising and I am tired of paying for service with issues. Reps are rude and treat me like crap. I...
Read more
1.4
I didn't like
  • Demanding letters and no service
  • Unable to resolve problem
  • Rude customer service person
#1259036
Reply to reviews
is continously having problems. everytime it looka like rain or weather gets cold their service is awlful. their techs when finnally showing up gives excuses and states they will contact outside person who never shows up. always time consuming with long waits when...
Read more
1.9
I didn't like
  • Not getting service when needed
#1257280
Reply to reviews
3 months of repeated and ongoing attempts to resolve the most basic issues of suppplying internet service is unacceptable. Phone call after phone call to their bureaucratic phone system, visit after visit by technicians that are clueless with each appointment taking a...
Read more
1.2
#1251965
Reply to reviews
On Friday, the mediacom technicians were working on the wiring in my mother's neighborhood. They knocked on her door to get permission to access the lines at her house as they were claimed they were getting feedback or static from her house. NOTE - Everything was...
Read more
#1248635
Reply to reviews
Show

Mediacom - Customer service sucks

The technician did not know what to do when I called to tell her about not having my wireless service not connected to internet. They need to get their heads out of their butts and train them better.
#1246874
Reply to reviews
This is the *** company ever dealt with the customer service is shity after them hanging up on me and all those they're going to say it's a bad connection which is *** your guyses internet *** tired of dealing with you guys but dealing with this for since January you...
Read more
1.0
#1235755
Reply to reviews
For months we get internet about 60% of time. Call several times. The technician they brought out was rude. And I think he got his degree out of a Cracker Jack box. He bitched and infered that it was our fault the internet wasn't working. We just called again today,...
Read more
1.2
#1226919
Reply to reviews