It would be nice if your service was reliable and didn't rack up data charges on my phone service in addition to your internet data overages. If it didn't take twice as long to stream a movie due to buffering issues there probably wouldn't be data overages.
And if you provided quality content on your pay channels we wouldn't have to result to netflix and the like. Way to screw your customers all the way around.
Poor product, high prices, creates additional charges from other providers. And now my bill shows two data overages for same billing period one 20 days apart yet line reads one time charge.