Once again I was promised a two year deal from Mediacom. It is a two year contract with the price guaranteed for one year and it is supposed to go up $10 per month the second year.
The price went up after 3 months! Their excuse is that the sports package was not included in the deal and was free for 3 months however I was told I was being charged $5 per month for the sports package. I even had the sales person send me an email with the pricing. However that means nothing and it seems I get a hollow apology for the sales rep being inept but nothing I can do about the charge.
This is not the first time I have been lied to by the sales rep to get the sale. Beware of what you are told by the sales department as it means nothing.
Product or Service Mentioned: Mediacom Deal.
Reason of review: Pricing issue.
I didn't like: Sales practices.