Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Once again I was promised a two year deal from Mediacom. It is a two year contract with the price guaranteed for one year and it is supposed to go up $10 per month the second year.

The price went up after 3 months! Their excuse is that the sports package was not included in the deal and was free for 3 months however I was told I was being charged $5 per month for the sports package. I even had the sales person send me an email with the pricing. However that means nothing and it seems I get a hollow apology for the sales rep being inept but nothing I can do about the charge.

This is not the first time I have been lied to by the sales rep to get the sale. Beware of what you are told by the sales department as it means nothing.

Product or Service Mentioned: Mediacom Deal.

Reason of review: Pricing issue.

I didn't like: Sales practices.

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