WITHOUT INCOMING EMAILS ON OUR PREFERRED EMAIL SERVICE FOR OVER A MONTH - NUMEROUS CALLS WITH NO HELP WHAT SO EVER - PROMISED FOR MEDIACOM TO CALL US BACK - NOT ONCE!! TOLD TO USE THEIR WEB EMAIL - CUMBERSOME AND DIFFICULT TO NAVIGATE - THEN TOLD TO CALL MICROSOFT, WHAT WE DON'T HAVE MICROSOFT.
NOT A COMPANY TO RECOMMEND - SERVICE IS INADEQUATE! THE LAST TECH PERSON ACTUALLY HUNG UP ON US WHEN WE WERE TOTALLY POLITE AND JUST ASKING TO KNOW WHAT IS GOING ON AND WHY THEY ARE NOT HELPING OR CALLING BACK AS PROMISED.
This reviewer shared experience about "no help whatsoever " and wants this business to read this review and look into the issue (if any). jwiss is overall dissatisfied with Mediacom. The most disappointing about mediacom technical support at Mediacom was poor customer service, unable to resolve problem and no follow through with customers Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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