Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

They must think they are the only TV/internet provider in town. When i called to set up an appointment after moving into a new apartment.

They said it would take from seven to ten days for installation. So i called Dish network and they installed what i needed the very sameday. So i called Mediacom back and canceled the appointment with them. I also informed their customer service they just lost a faithful customer and there's no chance i'd ever deal with them ever again.

I can see waiting a day or even two. But a wait of seven to ten days is to long to wait for service calls

Product or Service Mentioned: Mediacom Installation.

Reason of review: Poor customer service.

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