Leo-Cedarville,Indiana
Not resolved
2.5
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
1 comment

I have had Mediacom for over 20 years; the internet for at least 15. I have begun "trying" to stream movies and video's so upgraded to 50 meg.

download. Long and short, ever since i CAN'T stream movies with speeds in the single digits. I have my own router, but agreed to rent theirs for another $4/mo. ...no change....single digit speeds.

The poor service guy's been out here 3 times in 5 weeks.....he said the problem is with the system...not my equipment.......I;ve called them so many times they're on speed dial......seldom to you get to talk to someone who's first language is English (which is fine....but....it;s SO hard to understand what is being said. It just seems like I get jerked around all the time.......I don't think I've ever heard of a company with so many bad reviews.....It's amazing they stay in business......if you have ANY options, I'd pursue one other than mediacom...!!!

Product or Service Mentioned: Mediacom Internet Service.

Reason of review: Not as described.

Preferred solution: Deliver product or service ordered.

I didn't like: No one resolves the problem.

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Anonymous
#1100541

...as an update, heres my latest wifi test....with the computer 1 foot from ghe router.....

http://www.speedtest.net/my-result/5028092606

mediacom's service is just horrible

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