2 comments

On hold for 55 minutes no help from customer service, had techs out at my house to troubleshoot wifi and was told it doesn't work due to the walls in my house would have to purchase over 100 dollars worth of special cable and rent another WiFi box from them to possibly make it work. POSSIBLY??!!!

Wth. seriously don't waste your time. their internet sucks and with their cable unless you pay for a box you have NO clue what channel is what and its an extra 3 bucks. Nickle and dime ya all the way.

worst company I've ever used.

Switching tomorrow morning. Adios Mediacom!

Review about: Mediacom Internet Service.

Monetary Loss: $200.

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Anonymous
#756903

It is not a charity, that equipment isn't free - of course there is a fee for it. Duh!

MediacomSupport
#727509

There are many factors that can contribute to the wireless signal strength you receive. Also, our equipment rental charges range from $0.99/month for a basic digital adapter to $10.50/month for a full feature cable box. Feel free to email me at socialmediateam@mediacomcc.com and I will be happy to review your account to see what can be done here.

Thanks,

Mediacom Social Media Team

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