Grimes, Iowa
1 comment

We've been having issues with our internet since we had it installed. We don't get the speeds we pay for and the internet goes out at least twice a week.

We don't have cable so our internet is our source of after-work entertainment. We've had repairmen out to the house twice and the problem still persists. Dealing with the cilustomer service people is like pulling teeth. I was told almost 2 weeks ago that a local representative would contact me via phone, but alas no one has called.

I can't cancel my service because they'll charge me a $240 fee for early cancellation. I just want my internet to be reliable and not go out every other day.

This company is a scam. Would not recommend.

Review about: Mediacom Internet Service.

Monetary Loss: $200.

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MediacomSupport
Buena Park, California, United States #694588

Hello,

That is not the level of service we expect to provide to our customers. Please email me at socialmediateam@mediacomcc.com and I will work with the local technical management to make sure this connection issue gets resolved.

Thanks,

Mediacom Social Media Team

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