My internet goes out EVERY WEEKEND! Not once in a while, but every stinking weekend! Saturday evening to Monday morning the internet is down.
I call to tell them about the outage and either get goalkept by the automated system, or get what I got tonight a snide, snotty *** operator trying to blame my modem for the problem.
I have had it with this fraudulent company. They charge outrageous prices for cut-rate service that is less dependable than a car that has a hole in its radiator.
I'm filing a Better Business Bureau complaint and I hope that all of you will to. It is outright FRAUD to charge someone for something that you are not giving them. After I file my complaint, I'm going with AT&T U Verse. Yeah, it's more expensive, but at least I can count on it.
Product or Service Mentioned: Mediacom Internet Service.