State: Illinois Product: Mediacom Internet Service Clear all filters (0 of 253 reviews match)
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I have been with mediacom for 3 terrible years. Internet that is slow or goes out. Rising cable costs and the worst is tonight. Game 2 of Chicago Cubs in playoffs and I cant watch it! I live in Illinois!! Every other cable company offered mlb network, some for...
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Anonymous
Anonymous

Perhaps you should have chosen any one of the "every other cable companies" then..... Next time do your research BEFORE making a decision. It'll spare you the humiliation of s...

1.8
Product
Mediacom Internet Service
#933525
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1. internet goes out daily. constantly resetting my modem. 2. they keep raising prices but when I call to try to lower my price they say I am on a contract and can't - but they can raise the contract price 3. They just changed email - all of my screens are only on...
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Sugar Grove, Illinois
Product
Mediacom Internet Service
#700330
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Our modem went out on Friday, August 21 I called and had them tried to reset it four times a day they told me the next service appointment would not be until September 17 I told them if I don't hear anything sooner I'm canceling the service as of Monday they changed...
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2.0
Product
Mediacom Internet Service
#687905
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Had an appointment scheduled with MediaCom to come work on our internet between 0800 and 1200. Had a call on my phone while I was outside. No message left. Had another call from an unknown number that left a message. It was Mediacom calling to verify that someone was...
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3.3
Hudson, Illinois
Product
Mediacom Internet Service
#650680
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Seriously am very curious how this company stays in business. .but when they have the market and no other options are available. .I guess it is easy for such company to continue to offer poor quality and even poorer customer service and get away with it. Prices are...
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MediacomSupport
MediacomSupport

Hello! I'm sorry to hear about the pricing issues you're experiencing. We definitely offer promotional deals for our current and new customers. If you'd like to have a represe...

Savanna, Illinois
Product
Mediacom Internet Service
#584975
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Mediacom is the worst service provider. EVERY day the service goes out multiple times a day.... EVERY DAY. The speed is nothing close to what you pay for and what is advertised. Internet will not load late at night. If this company were a sick animal it would need to...
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MediacomSupport
MediacomSupport

Hello! I'm sorry to hear of this poor experience. I assure you that this is not the level of service that we strive for, and I would like to assist in any way that I can to ...

Product
Mediacom Internet Service
#553213
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Worst Internet Service in the globe. A transcript of your conversation will be sent after the chat session is over.You:Statement overchargedMediacom Chat:Hello, welcome to Mediacom chat. Are you a Mediacom customer?You:Yes..Mediacom Chat:I will connect you with a live...
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1.5
Product
Mediacom Internet Service
#550011
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I had a service call set up for today after my internet has been out for more than a week. Sat at home all morning waiting. Got a call while I went to the restroom and since I missed it they had the tech go somewhere else. When I called back they said they had called...
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MediacomSupport
MediacomSupport

Hello!I'm sorry to hear of this poor experience. I assure you that this is not the level of service that we strive for, and I would like to assist in any way that I can to cor...

Le Roy, Illinois
Product
Mediacom Internet Service
#535766
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Been with Mediacom since December. I now understand why they rank at the bottom of Consumer Reports reviews. When it works, it's great. But...phone is frequently down. Internet is down often for short periods then back up. Cable, until this week, has been good....
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MediacomSupport
MediacomSupport

Hello, I assure you this is not the level of service we expect any of our customers to experience. Our Social media Team will be more than happy to look into these issues loca...

Sugar Grove, Illinois
Product
Mediacom Internet Service
#517641
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Finally had it with mediacom high rates and off and on working equipment (HD goes off a few times a month; constantly resetting internet; completely lose all service at least a few times a year). Tech was coming out to disconnect the cable, and hey, why not pick up...
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MediacomSupport
MediacomSupport

Hello, I do apologize for the inconvenience the missed appointment have caused. If you need further assistance, please email me at socialmediateam@mediacomcc.com and I will...

Product
Mediacom Internet Service
#415695
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