Mediacom Communications - Intermittent picture S0a00 error and intermittenet wifi
Wifi has been going in and out for three days; TV reception totally unreliable -- unable to watch Ryder cup and now the Vikings game as it goes in and out every few minutes--now more out than on! What a major hassle!!
Turned the cable box on and off, etc. No change!
Why don't they tell you what the problem is?? Who works on this stuff to make it better???!! Service call set up for internet but can't get here for days and days.
I don't understand how they can get away with it. We never get a reimbursement for the hours of outage.
Reason of review: Unreliable reception.
Monetary Loss: $150.
Preferred solution: Let the company propose a solution.
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Comments
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Hello! I'm sorry to hear of this poor experience.
I assure you that this is not the level of service that we strive for, and I would like to assist in any way that I can to correct this trouble and improve your service experience.
If you'd like, please send us your account details, along with a brief description of the trouble, to our team at SocialMediaTeam@***.com. We hope to hear from you!
Thank you,
Mediacom Social Media Relations