Not resolved

Called multiple times for repairs, never a resolution and always a reason they can't get it working. If you want to burn all your paid time off waiting on a repairman, get mediacom as your internet and phone service provider.

Made at least 4 appt and 3-4 attempts to repair using their telephone troubleshooting assistance (had to use cell phone). Leading up to complete home phone and Internet service failure, had 6 to 8 months of extremely slow or intermittent service. Seems to no tracking of how many times you've had issues. Each new service calls seems to be the first time they believe your having issues.

Even after repeatedly explaining issue its takes an act of congress to get a repairman.

Pay close attention to your bill once a repairmen leaves as well, you may see a charge whether that was ever discussed or not.

Product or Service Mentioned: Mediacom Internet Service.

Reason of review: Bad quality.

Monetary Loss: $300.

Preferred solution: Let the company propose a solution.

Company wrote 0 public responses to the review from Feb 18, 2015.
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Thank You for bringing this to our attention. This is not the level of service we expect any of our customers to experience.

We will be happy to review your connection and work to address this issue for you. Can you send your account information to us directly via email to

Thank You,

Mediacom Social Media Team



We would love to have the opportunity to look into this further. Feel free to send us an email at with your account information and a brief description of your issue or question. You can also contact us on our support forums


Mediacom Social Media Team

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