Forced to use Mediacom for 10 yrs after having no issues connecting to my work network I can STILL connect to our VPN successfully BUT Mediacom "hijacks" the URLs now and brings me to a mediacom search page.Tkt opened since Nov. I've been going in circles where they say they will call me, don't then call & claim it isn't their issue YET nothing has changed & I can connect using my iphone & my Verizon card totally fine.
JUST had a Mediacom supervisor hang up on me!
They are the WORST service EVER. I cannot believe that I'm forced to ONLY have them as our internet provider, with no other options thanks to the village of Elburn
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.
I didn't like: How poor customer service is, Issue was not resolved, No one resolves the problem.