Update by user Jul 18, 2012
well the servicemen just left. Their explanation.
WE are aware of the problem. Due to the 10K (whatever) upgrade some two or three weeks ago??? It is a top priority. We have engineers coming in and working on the the problem.
FOR three weeks???? Well at least they are honest I THINK. They leave I go ONLINE and it\'s worse I mean terrible. Waiting here for a connection so I can POST THIS.
These guys pull up in a fancy service van with custom graphics all over it. On tv I see constant ads touting great features, blazing internet tv phone etc. $29 a month I pay $60 for internet alone and get ***. I\'m just a *** customer but it seems to me a little less spent on patting yourselves on your backs and more equipment that works might be the way to go.
In the mean time any heavy demands on the internet(downloads, streaming etc) kicks it out. I guess I can flunk my online courses or doing ANY buisness is OUT. Do I even get offered a rebate?? You all know the answer to that one.
I volunteer any rebate that might be coming to me to go towards REAL working equipment!!! MEDIACOM american greed at it\'s best.
Original review posted by user Jul 01, 2012
Like everybody else. Internet on again off again.
Couldn't even talk to a rep. I get a simple recording that says Yah we got a problem. But you can't talk to a rep. Goodbye !!!
Finally got a rep who admitted he has no clue as to when this problem will be fixed. This has been going on for weeks. And that's after losing all service for a few days. Cut cable somewhere.
I pay full price for half service. What Kind of "bleeping" company is this???
Can somebody get a class action suit going around here? Or maybe I could pay my bill sometimes yes sometimes no???
Product or Service Mentioned: Mediacom Internet Service.