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1 comment

In August 2016 Mediacom sent correspondence stating that the internet network would be upgraded by September. At that time a modem rental increase of $2.50 would apply.

Customers had the choice to opt out via their Mediacom online account which I did on 8/14/2016. I also sent a certified notification of opt out received by Mediacom on 8/22/16. The December 2016 billing statement reported that the upgrade Mediacom has been charging for since September is STILL NOT IN PLACE. SUMMARY The *** buckets are still charging me the additional $2.50 a month.

I opted out five (5) months. Mediacom internet upgrade racket is charging all internet customers for an upgrade that is not operational.

Product or Service Mentioned: Mediacom Internet Service.

Reason of review: Pricing issue.

I didn't like: Mediacom lies about billing and raises bill repeatedly, Technician service, Below poor customer service, Internet upgrade scam, Across the board sports network surcharge.

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Agoura Hills, California, United States #1290131

Not much has been resolved. Although Mediacom has not been as scandalous since my report of corruption

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