In August 2016 Mediacom sent correspondence stating that the internet network would be upgraded by September. At that time a modem rental increase of $2.50 would apply.
Customers had the choice to opt out via their Mediacom online account which I did on 8/14/2016. I also sent a certified notification of opt out received by Mediacom on 8/22/16. The December 2016 billing statement reported that the upgrade Mediacom has been charging for since September is STILL NOT IN PLACE. SUMMARY The *** buckets are still charging me the additional $2.50 a month.
I opted out five (5) months. Mediacom internet upgrade racket is charging all internet customers for an upgrade that is not operational.
Product or Service Mentioned: Mediacom Internet Service.
Reason of review: Pricing issue.
I didn't like: Mediacom lies about billing and raises bill repeatedly, Technician service, Below poor customer service, Internet upgrade scam, Across the board sports network surcharge.