State: Iowa City: Des Moines Product: Mediacom Internet Service Clear all filters (0 of 253 reviews match)
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Mediacom Deep Packet injections
Mediacom sniffs traffic on my home network, and injects packet's. This is bull crap!! This should not be allowed!!! "Talk about a invasion of privacy". See attached photo for proof of this. I observed that the ISP I use at home and at work, Mediacom Cable, had started...
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Anonymous
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This is standard with every company .. some law in California made it completely legal .. Google started it with ad placement so blame them. You just have to call whatever com...

2.4
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Mediacom Internet Service
#1194987
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I called in early December 2017 to let them know that I had no service after 2 months.They ran some tests and said it was my modem. I had modem checked and it was fine. Called them back and had a tech come out. Wasn't able to answer my cell so they canceled my visit...
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1.0
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Mediacom Internet Service
#1178207
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Mediacom - How does this place stay in business

My wifi goes in and out you call customer service just to be hung up on after waiting 30 minutes and if you manage not to be hung up on they say we can get someone out there for your issues in about 2 weeks at between the times of 12am to 2pm just for them to show up at 4pm if they show up at all how is this place still in business overpriced low quality everything
1.0
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Mediacom Internet Service
#1078957
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1) They completely cancelled my account without telling me (conveniently they were still charging me) 2) Have to wait 5 Days for a bill to come so I can activate my account 3) Internet hasn't worked for 5 days 4) Need a technician to come fix motem, but that'll take 3...
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Mediacom Internet Service
#708057
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I was moving to Des Moines so I called Mediacom sales and asked about user owned equipment since I had a cable modem, Tivo and cablecard. I was told that this was okay and that they could install over the phone. After I got moved in I called to activate. The rep told...
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IowaDave
IowaDave

And so it continues:I got my first bill in the mail today and noticed that they were charging me for cablecard rental even though it was my card and they had unpaired it. Anot...

MediacomSupport
MediacomSupport

Hello!I apologize for the recent issues you have had getting this device paired up. Please email me at socialmediateam@mediacomcc.com and I will be happy to work on getting th...

Product
Mediacom Internet Service
#481440
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Whenever I have had an issue with Mediacom dealing with customer service is far worse that going without my service. I recently had an issue with upload speed and they kept scheduling appointments and not notifying me of them. Every time this happened it was another...
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Anonymous
MediacomSupport

It should not take this many visits to get your speed issues corrected. If you would like to send me an email with your phone number or account number to SocialMediaTeam@medi...

Product
Mediacom Internet Service
#357712
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All I needed was a replacement battery for the modem. After many years its backup battery was no longer holding any charge. It took me 44 minutes to get through to iChat Help, but "Bill" was kind and set up an appointment for a tech to bring me either a new battery...
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Mediacom Internet Service
#345600
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My phone is out my internet is out. Mediacom told me it would be 2 weeks before they can provide service and this is a reoccurring problem. I feel like a pile of dog *** the way they treat me. There tv ads say Yes we can come after work Yes we can come before school...
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Anonymous
MediacomSupport

Unfortunately we are not always able to have a technician out as soon as we would like to. All of our time slots are on a first come first served basis, so the next available...

Product
Mediacom Internet Service
#335740
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I have had mediacom for 5 months now, and our inernet has yet to work. They came 5 times out of 9 appointments in the first 2 months with new routers and the problem was never fixed, they showed up half the time. I called the other day again about the same problem and...
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Anonymous
Amber

Well, they had a tech come out to upgrade my boxes. He came, looked at my boxes, and left because he said he had 3 other jobs to do. He didn’t even try to hook my cable up. Ca...

Anonymous
MediacomSupport

You should have received a much better level of service from us. Please send me an email with your phone number or account number to SocialMediaTeam@mediacomcc.com and I will...

Product
Mediacom Internet Service
#334933
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I had the most surreal experience with Mediacom today. In early November 2011, I received a mailer from Mediacom for Internet at $19.95/month for 12 months (standard price after that; 2 yr contract). In addition, unlimited phone could be added for another $9.95/month...
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MediacomUser
MediacomUser

Tom, Thank you for a quick response. I have sent you an email.

MediacomSupport
MediacomSupport

Many promotions are seasonal and are subject to change. It does sound like you may have been upgraded to a different promotional offer when adding the phone rather than 2 sepa...

Product
Mediacom Internet Service
#289071
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