Dover,Tennessee
1 comment

We have had internet for more than a year and it hasn't stayed online for more than 5 days running;its usually goes out 2-3 times a day. Replaced modem twice,had techs out 3 times and problem seems to be all them.

As you can imagine ,they wont give us a straight answer nor would they let me register a complaint;even after asking for higher and higher manager.Also got the bait and switch on digital cable..package was not what person on phone told us...even tech said it was a joke. How can a company get away with such poor service?

Product or Service Mentioned: Mediacom Internet Service.

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MediacomSupport
#698590

Hello,

This is not the level of service we expect to provide to any of our customers. Please email me at socialmediateam@mediacomcc.com with your account or phone number and I will work on getting this resolved for you.

Thanks,

Mediacom Social Media Team

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