I have digital tv, internet, and dreaded dialtone. This is a second home.
When I arrive the phone is always off and Tivo does not work. I end up spending a day on the phone with mediacom. It's like Groundhog Day. This trip my HBO channels displayed a message that I need to subscribe.
I called and the CSR told me I didn't have HBO. Well, I use to have it. They offered to add it for 19.00 per month. The charges have changed so many times.
The service is so inconsistent it is unfathomable. I don't know how it is possible to be this bad.
How has this company not been penalized by the FCC or Public Service Commission? They are the worst!
Product or Service Mentioned: Mediacom Xtreme Bundle.
Reason of review: Poor customer service.
Monetary Loss: $500.
Preferred solution: Deliver product or service ordered.
I liked: When it worked once.
I didn't like: No one resolves problem.