Webster City,Iowa
1 comment

They came to my house on Tuesday and did not hook up one room I asked them to. When I called to complain I was told they could not come out till Thursday.

The person I spoke with on Wednesday I was BLAIMED and told if I would have told them the right place to install it would be ok. When I told them about their ad on tv Iwas told that is only in certain areas and mine was not one and they could not and would not send someone today.

I was told on Tuesday night when I called the nice lady I spoke with informed me that she would have here supervisor get someone out on Wednesday which did not happen nor did I get a call saying this would not happen. Again I was blamed for the whole problem by a supervisor

Product or Service Mentioned: Mediacom Installation.

Monetary Loss: $100.

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Buena Park, California, United States #697333


That is not the level of service we expect to provide to any of our customers. Please email me at socialmediateam@mediacomcc.com and I will work on getting this resolved for you.


Mediacom Social Media Team

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