A "billing error" that has gone on for over a week has now turned into, well, the original amount you agreed to when signing a new contract was quoted to you incorrectly. (TWO months ago) Um, what?
How is it my fault that your "retention supervisor" quoted me the wrong amount?? I don't care! I agreed to a certain amount that was quoted to me, make it work! And it took over a week to decide that it wasn't a "billing error"?
These people idiots. I have been a customer off and on (mainly on) for 15 years and they raise my rates every year. I call for service? Sure, it will be 7-10 and a $25 charge.
Hi speed internet?
I don't think so, slow as a snail. If there was another choice I would go with it
This person wrote the review because of pricing issue at Mediacom. Reviewer claimed that he or she lost $12 and wants Mediacom to issue a partial refund.
The most disappointing in user's experience was mediacom lies about billing and raises bill repeatedly, no one resolves problem, bad service and unable to resolve problem. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.