WHERE O WHERE TO BEGIN!??? 12 years of misery!!
I said after 2004 i WOULD NEVER EVER HAVE MEDIACOM AGAIN!!!!!!!!!! Then i had no choice....and wow! Mediacom didn't disappoint my disappointing(they are consistent!) THEE worst, uneducated, misinformed, span 3 Continent, several state, Customer service EVER!!!!!!!!!! IE...ONE lady argued with me about how wireless internet is better for gaming!!
YEP!! I asked do you play? No but that's what ive been told was the response!! AND i say "we argued"...Im not lying...BUT i didn't call her a name cause you cant call IGNORANCE dumb!!
THEY are ignorant so they live in their own world! OR being quoted 4! yes 4!! different prices in ONE HOUR!!
I REALLY could write a book about ALLLL the things that medicom has DONE!!! BUT what im so EXTREMELY!!!!!!!!!!!! MAD AT is... I went to cancel ALL my service(cablle, tv, INTERNET!) because i didnt get a thing i was offered.
IE...cable(no DVR) Cable(no channels work), Phone(they didnt have any phone modems in), Wireless(no wireless modems in), Internet(up to 15meg get 7!?!?!?). So...the lady ses well what we can do is give you 20meg for 44.95 a month(internet is ALL i want) so I say ok! OOOPS! NOW I HAVE A $300 BILL!!
IN 2 months!!!!!!!!!!!!!! WTF!? they added a "past" bill i KNEW NOTHING ABOUT! Because im NOT paying for service I DON'T GET!!
PERIOD! BUT they dont send me a bill....so i get a $300 bill AT ONCE!! My service is getting shutoff in 3 days!
They lie over and over...BUT they have a MONOPOLY! IF any other business tried this....WITH...competion???
Product or Service Mentioned: Mediacom Tv Service.
Monetary Loss: $1000.