Mediacom: Absolute FAIL

Mediacom, you people are crazy!

My internet was installed over 4 months ago.

I have called at least 25 times to get this big dumb ugly orange cable buried! It is all over my yard on all sides of my house.

Every single time I call the story is different, the guarantee is different, the protocols are different, and what happened the last time I called is not what they said.

You are insane! I call every week and cannot believe it... I can't even think of any words in the English language that would fully express the FAIL you have going on in customer service.

Ha ha ha! Please, put me in an asylum.

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Reason of review:
Poor customer service
Product or service
Mediacom Internet
Review category
review #677720
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Aug 05, 2015 #1016111 Fort Lauderdale, Florida

well they left cable unburied and now it's broken and 2 weeks to come fix it still waiting 2 more days will be 2 weeks

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