Victoria, Minnesota
1 comment

Mediacom, you people are crazy!

My internet was installed over 4 months ago.

I have called at least 25 times to get this big dumb ugly orange cable buried! It is all over my yard on all sides of my house.

Every single time I call the story is different, the guarantee is different, the protocols are different, and what happened the last time I called is not what they said.

You are insane! I call every week and cannot believe it... I can't even think of any words in the English language that would fully express the FAIL you have going on in customer service.

Ha ha ha! Please, put me in an asylum.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of mediacom internet. Mediacom needs to read this review and look into the issue (if any) according to poster's claims.

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bennyleon
Fort Lauderdale, Florida, United States #1016111

well they left cable unburied and now it's broken and 2 weeks to come fix it still waiting 2 more days will be 2 weeks

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