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Several weeks ago I received a cold call from a representative asking me to return to Medicom. I has switched to Direct TV ~6 months ago.

I was quoted 79.88 for everything they offer (all primium channels, phone, internet). I repeated the order to the fisherman several times; he confirmed that the price quoted would get me everything. Not the case. I called last Friday and it is now 11/11/11 and the manaager (Annette) has still not returned a call, as she promised.

I find that to get all movie channels, all cable access, phone, internet that my real price will be closer to $175. The sales force has no ethics and cannot be trusted.

Be sure to record your calls; they will likely claim you misunderstood the offer.

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I apologize for the problems you have had with your Mediacom purchase. Please email me at socialmediateam@mediacomcc.com and I will do what I can to make things right with you.


Social Media Team

Mediacom Communications

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