Product: Mediacom Bundle Clear all filters (30 of 30 reviews match)
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I've been stuck with Mediacom in my tiny town because no other competition is allowed. The customer service is god awful and rude, they couldn't care less and seems like they they enjoy knowing you are getting ripped off. There are, of course, the fabulous packages...
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1.5
Product
Mediacom Bundle
I didn't like
  • Want to cancel service but price will double
#1164687
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I have all 3 services for 11 yrs and they go out all the time.I work out of my house. After 4 months of unplug plug advise by a person who can barley speak English begging for a tech finally everything went down. No internet and I do all my business out of my house...
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1.0
Product
Mediacom Bundle
#1142082
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We have been with Mediacom for over 10 years.The service was great until the last 3 months. We were not happy with the ever-rising cost, but had no real issues with the service. All of that has changed. Everyday our internet and phone service goes out. Service...
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Mediacom Bundle
#941270
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Mediacom - Worst service company in existence

#1091100
Cable and wifi repeatedly go out at least twice a week. They have always said it is maintenance to fix these issues but it has been this way ever since I have been a customer. Mediacom does not care at all about its consumers.
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Mediacom - Worst cable company available.

#1056629
1.9
Details
Daily basis, tivo box network is lost. Internet cuts in and out. Recorded shows dont record half the time and when it does, its in pieces with some missing. Have had many techs come out to solve the problem for a day or two, to only go back to messing up again!!!
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Mediacom Bundle Review

#841192
Mediacom is the worst service there is... Nine hrs to set up service that doesnt work. Call to cancel service and still get charged. Constant outage/interpution.
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Mediacom Bundle Review

#814486
1.0
Details
Cable and internet works intermittently the last 2 weeks in our neighborhood and they can't get it fixed. Looking at satellite systems.
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Billing Practices
Customer service
Diversity of Products or Services
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After 10 days of trying their bundled internet/tv/phone, I finally gave up and cancelled and had them disconnected.I could never get hold of them and multiple issues that needed resolving, one being the system was down. After 3 days of this, I gave up on them. Their...
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bucheaj
bucheaj

The survey is set so they get higher rating than you select. My ratings shown are higher than I selected.

2.9
Product
Mediacom Bundle
I liked
  • Customer service
  • Sales guy and manager
I didn't like
  • Bad service
  • No doing what they said they would do
  • Issue was not resolved
#917034
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If possible never do business with Mediacom they are crooks and liars and bullies and the customer service agents will play with your service too. They laughed at me for being hung up on when I called back and then they hang up again, it's not an accidental...
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Product
Mediacom Bundle
#913779
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I have been without television for 3 days, it will play and freeze up and then its off again, the internet comes and goes. I guess I should be thankful you don't provide my electricity. I have had it with mediacom, too bad they're a monopoly, maybe I should call the...
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1.0
Moyock, North Carolina
Product
Mediacom Bundle
I didn't like
  • Unable to resolve problem
  • Bad service
  • How poor customer service is
#907297
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Ordered their ULTRA package with 100 MB internet, phone and cable 4/20. Told install would be 5/6. That appt comes and they say there is no feed lines here cannot install. Promised would be 21 days for them to bury line to house at most. Well now at day 80, 7 failed...
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1.0
Product
Mediacom Bundle
I didn't like
  • Poor customer service
  • Unable to resolve problem
#886314
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I have been with Media Com for two weeks now...didnt have cable for 5 days and now no internet.Called customer service several time and all the agents are rude and unprofessional. I would not recommend this service at all.Vert upset with the service and customer...
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MediacomSupport
MediacomSupport

Thank you for bringing this to my attention. I apologize for the experience that you've had. I will be happy to assist you with service issues you are having with your service...

1.0
Product
Mediacom Bundle
#844771
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Mediacom - Bundle Review from Cranford, New Jersey
OK let's start with the whole ordering over the phone scam I guess the sales people that I spoke with apparently was selling some other cable because the junk that they were charing me for was the worst cable I've ever had and I've had basic cable that's better than...
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MediacomSupport
MediacomSupport

Good morning. I apologize for the experience that you have had. I would like to make sure your account is adjusted for the times you were without service. Please email me at t...

Product
Mediacom Bundle
#821039
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November 2014 I agreed to a 2 yr agreement @$119 for one year, then raised to $134. I had to consistently call them monthly to correct billing, they constantly shut down internet/cable/phone, and raised my bill to $159.85, stating that they could not play the phone...
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Anonymous
Anonymous

Sounds like the Mediacom we all know and loathe. The lies from Mediacom haven't changed one bit. They promos one price then charge 25 bucks in "fees". I thought monopolies w...

MediacomSupport
MediacomSupport

Thank you for bringing this to our attention. Please contact us at totalcare@mediacomcc.com and I will assist you. Thank you- SR

1.0
Product
Mediacom Bundle
I didn't like
  • Bad service
  • Poor customer servive poor quality connection
  • No one resolves the problem
#810130
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