I find it really pathetic the the last 3 or 4 reps that I've called for trying to change the name on our acct from my Mother's to mine has been a NIGHTMARE! It should be a very simple procedure but the reps just make no room for compromise!
It's not sad enough that I just lost my mother, but was trying to continue having TV service. But that wasn't good enough for the reps. All they kept offering was New Service with a $100 installation fee!!!! What the heck!
Well they can keep their high priced ***. Thanks to their reps for helping Mediacom keep having customers switch to other carriers.
Product or Service Mentioned: Mediacom Cable Installation.
Reason of review: Poor customer service.