Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

When Mediacom Cable goes out now they do not want to give you a credit they said you have to call in the day to Cable go out but they have it set up so you can't talk to anyone when you're cable go out they put you on voicemail and tell you to go online and file a complaint I don't have a computer neither does a lot of senior citizen they need to do something about the bad cable lines over here they need fiber optic cable anytime very bad weather the cable goes out and they cut it off at the midnight so they can repair cable line I'll pay for cable 24 hours a day not almost 24 hours a day and they do not want to give you credit now this problem needs to be corrected I am very pissed about this service I have had cable for over 10 years and I have always had this problem please do something about this problem all we would have to start a protest thank you I live at 38 pertilla place Apartment 18 Tifton Georgia 31794 waiting for results this is ridiculous my phone number is 404 840 7919 my name is mail slappy

Product or Service Mentioned: Mediacom Cable Tv Service.

Reason of review: Poor customer service.

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