I drive to Mediacom offices inconveniently located south of highway 5 in Chanhassen. I arrive at 12:05 to locked doors.
Now mind you, there is NO phone number to call to find out that they close for 1 hr. and 15 min. in the middle of the work day... a time that is virtually the only time that many people can get free to run over there.
We pay $85+ per month and lose all our channels this week because we need to run over there and get this digital tuner. What am I paying $85 a month for if they can't pay someone to cover the front office desk for 1 hr. a day? Why do they waste MY time and WHY don't they at least have someone answering their phones to tell me that they're closing right in the middle of the day?
I am now looking for an alternative to Mediacom cable and internet. I'm so sick of this company and their shenanigans!