Product: Mediacom Customer Care Clear all filters (0 of 40 reviews match)
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On Friday, the mediacom technicians were working on the wiring in my mother's neighborhood. They knocked on her door to get permission to access the lines at her house as they were claimed they were getting feedback or static from her house. NOTE - Everything was...
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Mediacom Customer Care
#1248635
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Mediacom - Very bad choice

Yes probably more than 10 times very bad customer service internet is a joke
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Mediacom Customer Care
#1174682
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Approximately two months ago my friend's Mediacom services were terminated upon her request. A Mediacom Service Technician stopped by my residence to disconnect cable services. I informed Josh, the Mediacom Service Tech that I had two UPS return boxes to return the...
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1.0
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Mediacom Customer Care
I didn't like
  • Treatment of reliable customers
  • Mediacom did not reimburse for 3 wks of no service
  • No follow through with customers
#1167241
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I thought i was going through direct tv they sent my account information over to mediacom. When i cancelled after finding out about the overages for WiFi they kept it on for a week and charged me more. I left it plugged until igot the box to return it i thought it was...
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1.0
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Mediacom Customer Care
#1148179
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When I try to contact customer service for assistance it sends me back to the login screen which is locked from too many login attempts! I looked on the Mediacom website for a customer service phone number, but there is no number listed there. Again, it sends me back...
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1.3
Dagsboro, Delaware
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Mediacom Customer Care
I didn't like
  • Customer service
#1146757
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It's unlikely we'll be continuing to do business with Mediacom for very long. I've spoken at length with your sales staff, customer retention staff, and commercial business staff, and frankly, I'm astounded. We have been customers of Mediacom residential services for...
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2.3
Product
Mediacom Customer Care
I liked
  • When functioning properly is good
  • Speed
I didn't like
  • Mediacom is hostiletoxic to small business needs
#1146094
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Last week i canceled my previous tv provider to bundle my tv and internet with mediacom. It would save me $100 dollars a month. I called mediacom and set up an appointment time which would be a week later. Today i get a call from the tech asking if he could come early...
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Mediacom Customer Care
#1110561
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Mediacom Poor Service

After reporting an outage at my home, Mediacom said the earliest service appointment was in a week. That's bad enough. Now I'm getting an automated call DAILY reminding me of the upcoming appointment (with the usual four hour window.) They seem to get by with treating customers as an imposition since they're essentially monopoly in our area.
1.1
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Mediacom Customer Care
#1102887
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Cable companies created a workaround for that, and Mediacom is a part of the scheme. They are the ONLY cable company in my city (Cox ONLY is offered 1 mile away in adjoining city). You pay their rates, go by their rules, and if you don't like it, you have NO OPTIONS....
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1.1
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Mediacom Customer Care
#1102307
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Couple years ago I got sick of my previous internet provider & signed on with Mediacom. Was told I would have installation within a couple days. Told my previous provider to take a hike. Sure enough, on said day the installer was at my door only to tell me I would not...
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Anonymous
PamelaH

Mediacom is terrible! I had the bundle, even though I didn't need or want the home phone, but it was cheaper with the bundle. Cancelled the internet because it was always shut...

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Mediacom Customer Care
#1098889
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