Not resolved
Advertised vs Delivered
Billing Practices
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Value for money

Talked to one rep a week ago about my internet and tv notifying them I will my bill in full the following Friday due to family emergency and was unable to make a payment at the time.... I was told no worries ur service will be active till the following Saturday....

it's 2 days after I made that call and now I have no service. When I called them back all I was told was sorry we can't do anything about it over and over. There was a reason why I dropped mediacom a fees back I have no idea why I came back! The business is a joke!

Customer service a joke! Way to go mediacom......again!

Product or Service Mentioned: Mediacom Customer Care.

Reason of review: Order processing issue.

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