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Mother- in- law, 85 years old has been without proper workong land line for well over a month. 9/9/16 called & requested service repair and they couldn't get it scheduled until 9/19, guess what - they didn't show.

I called to see what was going on and they didn't know BUT they could reschedule on 10/2 - REALLY? Remember she is 85 years old, proper working phone isn't really necessary right?

They are more concerned about getting her setup on some of their other progams. Bunch of BS

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