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Mother- in- law, 85 years old has been without proper workong land line for well over a month. 9/9/16 called & requested service repair and they couldn't get it scheduled until 9/19, guess what - they didn't show.

I called to see what was going on and they didn't know BUT they could reschedule on 10/2 - REALLY? Remember she is 85 years old, proper working phone isn't really necessary right?

They are more concerned about getting her setup on some of their other progams. Bunch of BS

Product or Service Mentioned: Mediacom Customer Care.

Reason of review: Poor customer service.

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