I called to cancel my service the employee "A" this is what her name began with, was nice enough at first. She asked if i was moving to a non serviceable area.
I replied yes. She proceeeded to ask for a forwarding address which i provided. She was then very short and we ended the call. After she assumed the line was disconnected she said "obviously he wasnt moving to a non serviceable area.
No one provides a forwarding address in the same town." Her tone was rude when she assumed i was not listening. Mediacom certainly lost any chance of my reknewal once i do move.
Direct tv it is.
Product or Service Mentioned: Mediacom Customer Care.
Reason of review: Poor customer service.