Not resolved
2.6
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
1 comment

I called to cancel my service the employee "A" this is what her name began with, was nice enough at first. She asked if i was moving to a non serviceable area.

I replied yes. She proceeeded to ask for a forwarding address which i provided. She was then very short and we ended the call. After she assumed the line was disconnected she said "obviously he wasnt moving to a non serviceable area.

No one provides a forwarding address in the same town." Her tone was rude when she assumed i was not listening. Mediacom certainly lost any chance of my reknewal once i do move.

Direct tv it is.

Product or Service Mentioned: Mediacom Customer Care.

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Pretoria, Gauteng, South Africa #1193229

issue is still unresolved...and guess what! Mediacom has billed me for August after requesting cancelation of service...do yourself a favor and stay away...customer service is terrible

You May Also Like