Despite multiple promises and excuses, Mediacom continues to deliver substandard service. I signed up for their 12 MB service and find that most of my download data rates are closer to 6 MB.
If there were other options in this area, I would take them but they are the only cable internet provider available. This gives them an advantage, they can promise with out delivery, and provide excuses without recourse. I pay for 12 MB, I expect 12 MB.
I know that there are times when usage will decrease speed slightly, but technical support says they are only running at 30% yet my 6 MB and below nightmare continues. Does anyone else have the same or similar issues with this company?
Review about: Mediacom Technical Support.