Product: Mediacom Installation Clear all filters (0 of 23 reviews match)
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So i called Mediacom back and canceled the appointment with them. I also informed their customer service they just lost a faithful customer and there's no chance i'd ever deal with them ever again. I can see waiting a day or even two. But a wait of seven to ten days...
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2.3
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Mediacom Installation
#1074733
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Mediacom - Sucked

I waited 3 weeks for a install they get here and cant do it...some other guys come and run a new wire..then they tell me they skipped me and will reschedule for days down the line...people on the phone dont care about there employers at all
1.0
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Mediacom Installation
#1058214
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"That's not the type of thing we would do anything about" (Quote from Customer Service) Installation scheduled for Saturday, Jan 23 at 1:00. Tech arrived late. HDMI cable sparked when he tried to insert it into the TV- I said it indicated a ground fault, but he tried...
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2.6
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Mediacom Installation
#894019
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I waited for 4.5 hours for my service technician to install, was supposed to come during the first two hours. When he did come he took a look at the telephone pole in my neighbor's backyard and said he couldn't gain access, I would need to call MidAmerican Energy...
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Mediacom Installation
#688992
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Mediacom Thomasville Ga lost our prepay check or I should say the installer lost it and the office has it on their computer as customer paid installer. But still after 30 days they still haven't found the check and haven't asked the installer about it. Had the service...
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MediacomSupport
MediacomSupport

Hey,I'm very sorry to hear about the issue you're experiencing with your bill. We definitely want to resolve this problem from you and keep you as a customer. You can send us ...

2.3
Product
Mediacom Installation
#584693
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Got Mediacom cable have it now for a little over a month actually 30 days done received 2 bills saying I am late and my first payment isn't dew for another 30 days. The installer lost our $169 install fee now they are sending us late notices. Talked to management they...
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Anonymous
Anonymous

ask for their retention center because you are leaving and you will file a small claim against them.

MediacomSupport
MediacomSupport

Hey,We'd love to assist you with this issue you're having. Go ahead and send us an email at socialmediateam@mediacomcc.com with your account information and a brief descriptio...

2.5
Product
Mediacom Installation
#584666
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Scheduled appointment 5:30 to 6:00 pm in Bremen Indiana no show, no call. Called toll free number 3 times promised to call back did not. Earliest reschedule 2 weeks later. Talked to Ray, Justin, and one other tech. Also received e-mail, and computer voice message on...
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Anonymous
Anonymous

Installer lost our prepay check now we are getting late notices before we get our first bill

MediacomSupport
MediacomSupport

Hello! I'm sorry to hear of this poor experience. I assure you that this is not the level of service that we strive for, and I would like to assist in any way that I can to ...

Product
Mediacom Installation
#559836
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I called for internet and wanted the outside cable installed underground BEFORE the tech came to hook up service. Of curse that didn't happen. They wanted to run the cable on top of the ground and leave lay there for several weeks before they could have someone come...
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1.0
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Mediacom Installation
#542327
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The cable box was installed on a Friday and the next day it was not working. I called to see about someone coming to replace it. They told me it would be two weeks or I could go to my local office (1 hour away) and exchange it my self. The office hours were 8:30 to...
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MediacomSupport
MediacomSupport

Hello!I'm sorry to hear of this poor experience. I assure you that this is not the level of service that we strive for, and I would like to assist in any way that I can to cor...

Product
Mediacom Installation
#537348
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First off the sent a sub-contractor to my house who was to install my internet about 14 months ago who sold me a router and modem and told me it was Mediacom equipment and he said it's $100 dollars so I paid him and ya guess what 3 months later it broke they said that...
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MediacomSupport
MediacomSupport

Hello!I'm sorry to hear of this poor experience. I assure you that this is not the level of service that we strive for, and I would like to assist in any way that I can to cor...

Product
Mediacom Installation
#530099
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