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Got Mediacom cable have it now for a little over a month actually 30 days done received 2 bills saying I am late and my first payment isn't dew for another 30 days. The installer lost our $169 install fee now they are sending us late notices.

Talked to management they said they have to talk to the installer first and we have a receipt, but they are acting like it is our fault the guy lost our check. What do you do in this situation????????

Product or Service Mentioned: Mediacom Installation.

Reason of review: Problems with payment.

Company wrote 0 public responses to the review from Jan 20, 2015.
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Anonymous
#986631

ask for their retention center because you are leaving and you will file a small claim against them.

MediacomSupport
Des Moines, Iowa, United States #939997

Hey,

We'd love to assist you with this issue you're having. Go ahead and send us an email at socialmediateam@mediacomcc.com with your account information and a brief description to the issue.

Once we have this information we'll be able to dig deeper into the issue and work with you towards a resolution.

You can also contact us on our support forums http://www.mediacomcable.com/CustomerSupport. We hope to hear from you soon!

Thanks,

Mediacom Social Media Team

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