Mediacom Internet changed their email this week. Lots of troubles, I couldn't send email for 2 days.
Many regular emails never did come in for those 2 days. I went to the local office today, 12-11-09 to complain. Of course they tried to feed me a line of bull. Plus as usual, management hid in their offices leaving the nice women at the payment counter to take any heat from pissed off customers.
I was informed that with the new email, new customers will be limited to 1 email address.
They did allow up to 11 email addresses per account. This amounts to a reduction in the value of their service with ever increasing price charged the customer.
I also emailed the company, asking to talk to someone at the corporate level. They sent me a generic response, not worth anything.
Product or Service Mentioned: Mediacom Internet Service.