Product: Mediacom Internet Service Clear all filters (252 of 252 reviews match)
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Mediacom Internet Service Review

The commercials are lies. My cabke and internet are intermittent. The tech that came out had all excuses, didnt finish job. Issues still not resolved even after sending anither tech.
1.4
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Mediacom Internet Service
#1017648
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I attempted to drop the tv & phone services, only to be told they refuse to do so.My contract with them is over and I want to go with another provider, it's like they want to just keep the billing cycle going. They are the only isp provider in my area so I wanted to...
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Anonymous
Anonymous

Wow, yep had the same issues with the Milton Florida office. This company needs a major revamping. Like fire all the liars.

1.1
Product
Mediacom Internet Service
I didn't like
  • Total disappointment
#1017504
Reply to reviews
We have had Mediacom for 6 months. We loose the Internet connection frequently, the Tivo service goes down. We have had 6 service techs come out, the modem has been replaced, still having problems. This doesn't include the number of times I have rebooted the modem on...
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1.0
Product
Mediacom Internet Service
I didn't like
  • How poor customer service is
#996593
Reply to reviews
a sales rep talk me into letting them in stall a high speed modem that they claim I needed to continue to get service.I asked how this was going to affect my bill and was bold faced lied to. Was told there was no charge to install it and it would not effect my plan...
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1.6
Product
Mediacom Internet Service
I liked
  • Retension lady was very helpful and friendly
I didn't like
  • Issue was not resolved
  • No follow through with customers
  • No one resolves problem
#996156
Reply to reviews
In August 2016 Mediacom sent correspondence stating that the internet network would be upgraded by September. At that time a modem rental increase of $2.50 would apply. Customers had the choice to opt out via their Mediacom online account which I did on 8/14/2016. I...
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Anonymous
Jackie Hundley

Not much has been resolved. Although Mediacom has not been as scandalous since my report of corruption

1.4
Product
Mediacom Internet Service
I didn't like
  • Internet upgrade scam
  • Technician service
  • Mediacom lies about billing and raises bill repeatedly
#993483
Reply to reviews
We have been Mediacom Cable customers for 6 years. Outages are frequent. Customer service is pretty much non-existent. They make appointments they don't keep. They don't call. They just don't show up. Today is January 10th. Our cable and internet has been out since...
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1.0
Product
Mediacom Internet Service
#988966
Reply to reviews
I have been using Mediacom internet for years. The only reason for It is that there is no other cable internet providers in Iowa. The cable internet became very unstable rencently. They sent a few technicians in the last three months but couldn't fix the real problem....
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Product
Mediacom Internet Service
#988271
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Mediacom... Pros: Fast speeds Easy to cancel service Cons: Service outages (always out) Package data overages Slow technical support I had Mediacom for about 11 months and the last two months, it seemed like the internet was offline, more than on. My wife and I...
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2.2
Product
Mediacom Internet Service
I didn't like
  • Internet service
#973141
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How I loathe this company!In addition to the woeful and inconsistent service, they now claim we have not paid them despite bank statements showing otherwise. This is the 2d time in six months they have misapplied a payment. The last incident took two months to resolve...
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1.6
Product
Mediacom Internet Service
#972685
Reply to reviews
We've had service techs at our house at least once a month and our cable / internet is still lousy...that is IF IT WORKS AT ALL! We consistently are kicked off the internet and the cable freezes or goes out completely! Last tech that was here simply cut existing cable...
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1.2
Product
Mediacom Internet Service
#968669
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