Product: Mediacom Internet Service Clear all filters (235 of 235 reviews match)
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According to the Mediacom website we should have received-mail notifications at 75% and every 5% or so increments that we are close to our allowance. When I called Mediacom the person said we are responsible for every 50 mb of data at an additional charge of $10 per....
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1.8
Product
Mediacom Internet Service
I liked
  • Good service tech
I didn't like
  • Long repair time
#1167769
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Not only can you NEVER get ahold of anyone,,,ALWAYS BUSY!!, 10-20 minute wait times when you'll need to call, THEY RIP YOU OFF!!!,,,Hidden fees!!!!,,,,Over your Data FEES!!!!,,,NOT TO MENTION THE WORST INTERNET SPEED EVER!!!!!!,,,,,,,CUSTOMER SERVICE IS HORRIBLE...
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Mediacom Internet Service
#1160522
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Worse service in the world.Internet connections dropped on a daily basis. WIFI fails daily. Modem and router swapped at least seven times, tIVO box twice. Week long wait for Tech's to come and attempt repairs. All they do is swap out hardware. These problems began in...
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1.0
Product
Mediacom Internet Service
#1140257
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Mediacom - Intermittent service

#1161709
1.5
Details
Internet and phone service keeps going out for hours at a time. We can't get a service call for 10 days! Unacceptable! Hire more service techs a
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Reliability

Mediacom - Internet

#1112259
1.0
Details
Worst internet ever, constantly goes out on dailey basis. They have replaced wires and boxes multiple times and it doesnt fix it. So apparently its old lines they say. Why dont you put in new lines?
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Mediacom - Internet services

#1087182
1.3
Details
Since I first received internet I've had nothing but problems. My internet is always going in and out. Had a technician come to my house three times already. Replaced the modem but still issues. Having another technician come to my house on tuesday. Pretty much just wasting money on their services. I wouldn't recommend their services to anyone.
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Mediacom - Shut Off without a notice!

#1086636
1.2
Details
Late on bill because of financial difficulties and got disconnected. It happens, but I called and paid the balance off and they had came out without notice and shut us off completely!!!! We have had them as providers for over 5 yrs and they did not give us a notice about coming out and then want to charge a fee on top of no notice for another $29.99!!! What a rip off and shame! Very insensitive!!
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Cannot Do My Job. IM GOING TO STARVE AT THIS RATE. Never works, supplrt is not help, and its my only option.
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Anonymous
Anonymous

, I made this comment while essentially enraged. So please ignore it, it is back on now. No need for help :) I need 50 words? Argh. No need it fixed itself. Went out for an h...

1.1
Product
Mediacom Internet Service
#1111006
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Had mediacom for a little over a year constantly had techs looking at our equipment and our service we were paying for 100mbps and the entire time Received a maximum download speed of 5mbps and then when we finally got fed up and requested to cancel they told us it...
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1.0
Product
Mediacom Internet Service
#1108592
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The response from Mediacom agents was "I don't know". NOBODY knew anything. I was willfully and purposefully disconnected from phone conversations by agents who didn't want to help. Finally, I got so fed up and disgusted with Mediacom I decided to change to another...
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1.5
Product
Mediacom Internet Service
I didn't like
  • Poor customer service
  • Refuse to provide supervisors name and contact information
  • Phone call support
#1108585
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Mediacom has a monopoly on service in my area and i cant get another provider because of it that's not right. I should be able to get who i want and not have to put up with their worst less internet. Paying 75 dollors a month for Internet that takes forever to buffer...
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1.0
Product
Mediacom Internet Service
#1103483
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Mediacom - Unstable speed
Unfortunately, Mediacom is the only provider in my area that offers any kind of super high speed internet, and once you have fiber optic once you won't want to go back to regular cable or satellite internet ever again. The fiber optic connection at my old apartment...
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Anonymous
Pete

I do not have speeds as fast as you, but I do have the 200 service as they explained "the higher the service, the higher the priority to your home". I din't believe it, but I ...

3.1
Product
Mediacom Internet Service
I liked
  • Customer service
I didn't like
  • Reliability
  • Not getting anywhere near what i paid for
#1098377
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I have had cable for over 20 years and Mediacom is the worst one so far! Internet constantly drops, WiFi drops continuously, I had to wait 15 minutes for YouTube and Netflix videos to load and they would still not fully load. i could watch one, maybe two videos and it...
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3.0
Product
Mediacom Internet Service
#1088440
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Unfortunately Mediacom is only internet provider in my area. Service is constantly going in and out in the evenings which is the only time we use it but yet we pay for this? Last service guy that came out to help said the area is oversaturated and they can't support...
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Anonymous
Michael

Same problem here in Butler Missouri. Internet goes in & out all day long. Stays off anywhere from a few seconds to minutes. Very frustrating. Customer service told me to conn...

1.0
Product
Mediacom Internet Service
#1078028
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