Product: Mediacom Internet Service Clear all filters (0 of 258 reviews match)
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Have had them for a few years. worst service and definitely worst customer service i have ever dealt with. I wish there were other providers because they monopolize the market and gouge prices. And 3 weeks for a tech to bring a router that doesn't constantly reset?...
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Anonymous
Anonymous

Same service here

1.6
Product
Mediacom Internet Service
#1404650
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Everytime I have called mediacom to get an issue resolved, My knowledge about their modem/router than their own customer service does. *** poor customer service. *** poor knowledge about the services they are supporting. Technicians always late for appointments. I...
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2.1
Product
Mediacom Internet Service
#1360112
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Resolved
Mediacom - Fast and unreliable Internet Service
I have a duel WAN cisco router that I use with both Mediacom and VDSL. Mediacom being the faster service is appealing to me, but the service is so unreliable. Every time the seasons change, my service starts to get really bad. This time, my upload speeds dropped to...
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Mediacom Internet Service
#1204778
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I have had Mediacom for a year and a half and since September 2017 I have had a problem with pixeling and freeze frame on the TV's and the internet going out 10 or more times a day. We only have about 4 houses with Mediacom on our street so they are reluctant to say...
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2.0
Dagsboro, Delaware
Product
Mediacom Internet Service
I didn't like
  • No one resolves problem
  • Changing stories to get rid of you no foll up no escal proc
  • People who did nothing to resolve the problem
#1269291
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We have a lot of traffic on our street and it is interfering with our internet. We need help with this. It causes it to run slowly and not respond quickly. My bill keeps rising and I am tired of paying for service with issues. Reps are rude and treat me like crap. I...
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1.4
Product
Mediacom Internet Service
I didn't like
  • Refuse to provide supervisors name and contact information
  • Demanding letters and no service
  • Rude customer service person
#1259036
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3 months of repeated and ongoing attempts to resolve the most basic issues of suppplying internet service is unacceptable. Phone call after phone call to their bureaucratic phone system, visit after visit by technicians that are clueless with each appointment taking a...
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1.2
Product
Mediacom Internet Service
#1251965
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For months we get internet about 60% of time. Call several times. The technician they brought out was rude. And I think he got his degree out of a Cracker Jack box. He bitched and infered that it was our fault the internet wasn't working. We just called again today,...
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1.2
Product
Mediacom Internet Service
#1226919
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It would be nice if your service was reliable and didn't rack up data charges on my phone service in addition to your internet data overages. If it didn't take twice as long to stream a movie due to buffering issues there probably wouldn't be data overages. And if you...
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Product
Mediacom Internet Service
#1267459
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Mediacom Deep Packet injections
Mediacom sniffs traffic on my home network, and injects packet's. This is bull crap!! This should not be allowed!!! "Talk about a invasion of privacy". See attached photo for proof of this. I observed that the ISP I use at home and at work, Mediacom Cable, had started...
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Anonymous
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This is standard with every company .. some law in California made it completely legal .. Google started it with ad placement so blame them. You just have to call whatever com...

2.4
Product
Mediacom Internet Service
#1194987
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Mediacom - Awful

Mediacoms internet drops in and out whenever it pleases and cannot keep stable internet for more than 5 minutes at a time. Mediacom is shit.
1.9
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Mediacom Internet Service
#1185240
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