Product: Mediacom Internet Service Clear all filters (0 of 255 reviews match)
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Mediacom - Intermittent service

Internet and phone service keeps going out for hours at a time. We can't get a service call for 10 days! Unacceptable! Hire more service techs a
1.5
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Customer service
Reliability
Product
Mediacom Internet Service
#1161709
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Not only can you NEVER get ahold of anyone,,,ALWAYS BUSY!!, 10-20 minute wait times when you'll need to call, THEY RIP YOU OFF!!!,,,Hidden fees!!!!,,,,Over your Data FEES!!!!,,,NOT TO MENTION THE WORST INTERNET SPEED EVER!!!!!!,,,,,,,CUSTOMER SERVICE IS HORRIBLE...
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Product
Mediacom Internet Service
#1160522
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Worse service in the world.Internet connections dropped on a daily basis. WIFI fails daily. Modem and router swapped at least seven times, tIVO box twice. Week long wait for Tech's to come and attempt repairs. All they do is swap out hardware. These problems began in...
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1.0
Product
Mediacom Internet Service
#1140257
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Mediacom - Internet

Worst internet ever, constantly goes out on dailey basis. They have replaced wires and boxes multiple times and it doesnt fix it. So apparently its old lines they say. Why dont you put in new lines?
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Mediacom Internet Service
#1112259
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Cannot Do My Job. IM GOING TO STARVE AT THIS RATE. Never works, supplrt is not help, and its my only option.
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Anonymous
Anonymous

, I made this comment while essentially enraged. So please ignore it, it is back on now. No need for help :) I need 50 words? Argh. No need it fixed itself. Went out for an h...

1.1
Product
Mediacom Internet Service
#1111006
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Had mediacom for a little over a year constantly had techs looking at our equipment and our service we were paying for 100mbps and the entire time Received a maximum download speed of 5mbps and then when we finally got fed up and requested to cancel they told us it...
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1.0
Product
Mediacom Internet Service
#1108592
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The response from Mediacom agents was "I don't know". NOBODY knew anything. I was willfully and purposefully disconnected from phone conversations by agents who didn't want to help. Finally, I got so fed up and disgusted with Mediacom I decided to change to another...
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1.5
Product
Mediacom Internet Service
I didn't like
  • No one resolves the problem
  • Refuse to provide supervisors name and contact information
  • Customer service
#1108585
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Mediacom has a monopoly on service in my area and i cant get another provider because of it that's not right. I should be able to get who i want and not have to put up with their worst less internet. Paying 75 dollors a month for Internet that takes forever to buffer...
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1.0
Product
Mediacom Internet Service
#1103483
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Mediacom - Unstable speed
Unfortunately, Mediacom is the only provider in my area that offers any kind of super high speed internet, and once you have fiber optic once you won't want to go back to regular cable or satellite internet ever again. The fiber optic connection at my old apartment...
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Anonymous
Locke

I've had Mediacom for the better part of a year at this point. I never get anywhere near the speed I'm supposed to be getting and even less for about 2-3 days after a heavy st...

Anonymous
Pete

I do not have speeds as fast as you, but I do have the 200 service as they explained "the higher the service, the higher the priority to your home". I din't believe it, but I ...

3.1
Product
Mediacom Internet Service
I liked
  • Customer service
I didn't like
  • Not getting anywhere near what i paid for
  • Reliability
#1098377
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I have had cable for over 20 years and Mediacom is the worst one so far! Internet constantly drops, WiFi drops continuously, I had to wait 15 minutes for YouTube and Netflix videos to load and they would still not fully load. i could watch one, maybe two videos and it...
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3.0
Product
Mediacom Internet Service
#1088440
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