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Going on day five with no internet. Had one day of sorry working in there.

Was advised to go exchange my modem (as past problems were factored in to what was going on). Woman at local Mediacom office was rude when I asked for change of modem. Still no internet. Kept claiming outages in the area (though my neighbors had internet).

Tried buying it own modem. Didn't work still. That was Tuesday night. No choice but to accept technician coming out.

Told appointment not available until following Monday.

That will be ten days. Unacceptable.

Product or Service Mentioned: Mediacom Internet Service.

Reason of review: Bad quality.

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