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Customer service
Diversity of Products or Services

received digital cable adapters for my tvs and got 1 to work. When try to get the other 1 to work I had to call mediacom backup and I lost my phone modem and my cable box that I have in my living room.

Their way to solve a problem is by sending a technician over.

I said I don't want to technician to come over because that does not solve my issue when I told them how to do their job. Mediacom needs to get better people working for them or get their services straight where there is no issues with their service.

Product or Service Mentioned: Mediacom Internet Service.

Reason of review: Poor customer service.

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