We have Mediacom Internet service in Springfield, MO. Our Internet service goes out all the time, and it takes them 1 1/2 - 2 weeks to come out and fix it.
It's 2011--that is ridiculous!!!! We recently called the customer service to request they come out and fix our Internet (for the umpteenth time) and they told us they could fix it the following Tuesday. Then, we received an automated call saying they would fix it the following Friday. WHAT???
When we called to try to correct the mistake, they were rude to us and said they would call us back, but of course they never did. MEDIACOM SUCKS!
Product or Service Mentioned: Mediacom Internet Service.