It took them 8 weeks to get me installed and working then they added additional features (TV) that I did not ask for. Then they started charging for TV when they did not even hook me up for it. They were overcharging me for my Internet bill. A service guy came out and checked and sure enough, my house was not hooked up for the TV. He called into the local office and reported. I complained about my bill and the local office contacted the head office and got it corrected. At least that is what I was told. The following month's bill was incorrect again so I called the local office and reached the main customer service office. They told me that there is no notes of anyone fixing my bill from the local office. So I asked if they would transfer me to the local office. They said they are not allowed and that I need to go and visit the local office. I drove out there and the office was moved to a different location. I drove to the new location, and they were closed.
I am sick and tired of this company. I have requested to cancel my service. What a bunch of incompetent idiots. If Mediacom is the last Internet company in Apache Junction, I will live without Internet.
In short, they SUCK in every way. Service, customer service, installation, billing, etc...
STAY AWAY FROM MEDIACOM.
This person wrote the review because of "all of the above" at Mediacom. Reviewer claimed that he or she wants Mediacom to read this review and look into the issue (if any).
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.