I signed a 2 year contract and was mislead by the representative from the very beginning. I have not even had the equipment installed because the company has messed up the scheduling several times.
When I called in to customer service to fix the issue and actually have the equipment installed, I spoke to the rudest supervisor who had absolutely no concern for me as a customer.
I have worked in customer service for over six years and everything said during the call would get me fired from my job if I ever said that to a customer. If I could cancel and switch to another provider I would in a second.
Product or Service Mentioned: Mediacom Internet Service.