Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Absolute garbage. Worst company I've ever delt with.

Was never told i had a cap in the WiFi ever after i called to see exactly what i was suppose to pay and what I was getting. I thought i was going through direct tv they sent my account information over to mediacom. When i cancelled after finding out about the overages for WiFi they kept it on for a week and charged me more. I left it plugged until igot the box to return it i thought it was off.

They want me to pay 312$ FOR WIFI.

They offered to take off half to go back but then by the time the fees get tacked on its back to 300. Unprofessional company

Product or Service Mentioned: Mediacom Customer Care.

Reason of review: Problems with payment.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like